See orders with a voided status
Learn how to see orders with a voided status.
Orders that have been voided are hidden by default, so viewing them requires a special filter.
When you void an order, it will be removed from anything it might be shown on, like a report. Voided versions of an order show all previous order-related data, documenting how an order has changed. Essentially, they work as a change log for your order data.
Looking at previous versions of your order with a voided status can be helpful if you want to make sure your order has changed, or look into an issue with a particular order.
Voiding an order removes it from state reporting, so voiding an order can remove it from filings if you need to do so (if you've granted a refund, for example). Once you void the order, your reports will change accordingly.
Note: You may see the orange View changes button appear next to your report. Remember to generate a new version of your report before filing to ensure you include the latest order information.
- In ShipCompliant, go to Orders and click Adv. Search.
- Click Show to see additional filters.
- Select the box next to Show all voided versions.