Sovos.com Contact Support

Data and Analytics

Sovos Intelligence

Print page

Connectors

See the Sovos products connected to Sovos Intelligence and review sync activity.

Connectors link Sovos Intelligence to your Sovos products so the platform receives validated, regulatory-grade data directly, with no third-party tools. Connectors run automated syncs on a schedule. Sovos configures connectors during implementation, so you don't set up the sync yourself. The Connectors section is available to Organization Admins and Collaborators. Read-Only users don't have access.

Available connectors, each tagged Add-on and Sovos Built:

VAT Filing
Transaction-level invoice data. Refreshed every 24 hours from first activation.
SAF-T
Detailed data following the SAF-T structures. Refreshed every 24 hours from first activation.
Compliance Network
Archived document data and tax-authority responses. Refreshed every six hours.
Data Upload (Enterprise)
Upload your own data (see Upload data).

On Enterprise, Sovos can configure organization-specific cadences during implementation. The amount of initial historical load, or backfill, isn't a global default. It's defined by the connector configuration during implementation.

Note: Organization Admins govern the account-level data-volume ceiling.

Syncs run automatically, and you can review the history in Sync Logs. A connector detail also shows a sync status banner, for example, "Data sync completed. Last successful sync at <time>." The system stores these timestamps in UTC and displays them in the signed-in user's timezone, falling back to UTC if none is set.

To trigger a sync immediately, independent of the schedule, use Get Data, which opens a confirmation pop-up. It's available to Organization Admins and Collaborators. There's no fixed rate limit on manual syncs, but the button is briefly disabled after a trigger, and the connector page polls sync status about every 10 seconds while a run is in progress.

Note:

End-to-end latency is not guaranteed. It depends on source volumes and job runtimes.

View a connector

Select Connectors. Each connector appears as a card with its name, icon, description, tags, and last sync time.

Select a card to open its detail. This shows a sync status banner, for example, "Data sync completed" with the last successful sync time, along with the connector's description and a Settings tab.

The Settings tab shows the account mapping, from Intelligence Company to Account ID. This mapping links your Intelligence workspace to the corresponding Sovos product account for row-level security.

Create a connection

From a connector's detail page, select Add Configuration to open the Create Connection form:

  1. Enter the Intelligence Company to map the source.

  2. Enter the Organization.

  3. Enter the source company under Product.

  4. Enter the Applicable country.

  5. Select Update (or Save) to confirm.

Sovos configures this connection with you during implementation.

Sync Logs

Select the Sync Logs tab to review synchronization history. You can filter by date range. Two charts summarize the data:

Monthly records
A doughnut chart that shows total records synced.
Sync summary
A bar chart that shows total records synced by connector, with a year selector.

Below the charts, the log table lists each sync with these columns:

  • Connector

  • Status (Success, Failed, Warning, or Started)

  • Intelligence Company

  • Imported Records

  • Message

  • Sync Date

  • Created By

Last updated: July 24, 2026