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Create a credit memo without an invoice

How to create a credit memo without an invoice in NetSuite SuiteTax with taxes from Tax Determination.

Note:

This article is for NetSuite SuiteTax users only. For the legacy version, read Create a credit memo from a return authorization in the NetSuite Legacy Tax documentation.

You can create a credit memo from a corresponding invoice or independently from it.
  1. Go to Transactions > Customers > Issue Credit Memos.
  2. Select a customer from the Customer dropdown.
  3. Select a location from the Location dropdown.
  4. On the Items tab, select an item from the Item dropdown.
  5. Enter an amount in the Amount field. Click Add.
  6. Click Preview Tax.
  7. Check the total tax amount in the Summary section.
  8. Optional: Go to the Tax Details tab to check the individual tax lines.
  9. Click Save.