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Create a credit memo from an invoice

How to create a credit memo from an invoice in NetSuite SuiteTax with taxes from Tax Determination.

Note:

This article is for NetSuite SuiteTax users only. For the legacy version, read Create a credit memo from a return authorization in the NetSuite Legacy Tax documentation.

To create a credit memo from an invoice, first, create an invoice.

  1. Go to Transactions > Sales > Invoices > List > Create.
  2. Click View in the row of the invoice you want to create a credit memo from.
  3. Click Credit to open the Credit Memo screen.
    Information will be carried over from the invoice.
  4. Optional: On the Items tab, edit the quantity and amount.
  5. Click the Apply sub-tab and select Apply to credit the entire invoice.
  6. After making the adjustments, click Preview Tax.
  7. Check the total tax amount in the Summary section.
  8. Optional: Go to the Tax Details tab to check the individual tax lines.
  9. Click Save.