Learn about ShipCompliant Delivery Experience Tools.

Delivery Experience, ShipCompliant's delivery management software, allows you to effectively manage your customers' shipping experience to achieve delivery success on the first attempt and minimize expensive, frustrating returns.

All about Delivery Experience Tools (DEX)

All about Delivery Experience (DEX) customer scores

Customer scores are designed to reflect the quality of your customer's delivery experience. Scores range from 0-100; the higher the score, the better their delivery experience. The score is calculated by dividing the number of packages delivered to the customer in the last 12 months by the number of packages delivered to the customer on the first attempt.