Sovos Docs

Show Page Sections

Manage password

Learn how to change your own password or reset it if you're locked out. Administrators can reset passwords for other users.

Change password

  1. Go to User settings > My Profile:
    How to go to the My Profile page
  2. On the new page, click Security on the menu:
    How to change your Sovos account password
  3. Click Manage.
  4. Enter and confirm the new password.
  5. Click Save.

Reset password

  1. On the login screen, click Forgot password.
  2. Enter your email address and click Continue.
  3. Copy the six-digit recovery code sent to your email address.
  4. On to the Check verification code page, paste the code into the field.
  5. Click Next.
  6. Enter and confirm the new password.
  7. Click Continue.
  8. Click Continue again to return to the login page.