Sovos Docs

Create an account

Learn how to create a Sovos account to submit a support case.

Customers must create an account to access the Sovos support portal.
Important:
If you already have access to the following Sovos products, you don't need to create a new account. You can log in to the support portal with your existing credentials.
  • TINCheck

  • TIR Corporate

  • TIR Enterprise

  • ReportMyUP

  • ReportMyUP Plus

  • Unclaimed Property

  • Compliance Network

  • VAT Filing

  • SAF-T

  • Saphety Invoice Network

  • PRO

  1. Go to the registration page.
  2. Enter the required information, then click Continue.
  3. Go to your inbox, and click the verification email you received from Sovos.
  4. In the email, click Verify.
  5. Enter and confirm your password.

    The password must:

    • Be at least ten characters long.

    • Include one uppercase letter, one lowercase letter, and one number.

    • Include at least one special character: #@$!%*?&+~|{}:.-;<>/_

    • Not contain any spaces.

  6. Optional: Set up two-factor authentication.
Go to the support portal and log in with your new account credentials.