Create a credit memo without a return authorization
Learn how to create a credit memo without a return authorization
A credit memo is a transaction that decreases the amount a customer owes you. You can create a credit memo using an invoice even if that invoice isn't associated with a return. A credit memo created from a return authorization has no impact on inventory, while a credit memo not associated with a return authorization will impact inventory.
Note:
Check the NetSuite Legacy Tax help center for more information on issuing a credit memo.