Archive
Check all past maintenance information.
February 26, 2025
Maintenance on Wednesday, February 26, 2025.
This maintenance will not impact S1 products or API traffic.
January 13, 2025
UAT environment maintenance on Monday, January 13, 2025. This maintenance will not impact S1 products or API traffic.
September 26, 2024: Firewall maintenance
Firewall maintenance in the UAT and Production environments from 8:00 PM ET on Thursday, September 26 to 12:00 AM ET on Friday, September 27.
- All S1 products
- Configuration calls to Global Tax Determination
- Pending transaction calls to Global Tax Determination (including NetSuite)
Not impacted:
- Quotes
Audits in Global Tax Determination and Simple Connect may take a few hours to appear on reports or become available in Sovos Filing.
August 29, 2024: Firewall maintenance
Firewall maintenance in the UAT and Production environments from 8:00 PM ET on Thursday, August 29 to 12:00 AM ET on Friday, August 30.
- All S1 products
- Configuration calls to Global Tax Determination
- Pending transaction calls to Global Tax Determination(including NetSuite)
Not impacted:
- Quotes
Audits in Global Tax Determination and Simple Connect may take a few hours to appear on reports or become available in Sovos Filing.
July 24-28, 2024: Emergency maintenance
Due to the criticality of the update, we have decided to move up the database maintenance initially scheduled for August 23 and complete some additional emergency maintenance. This maintenance is necessary to ensure the reliability of our services.
Updated database maintenance schedule:
- UAT and Production: 11:00 PM ET on Saturday, July 27 to 3:00 AM ET on Sunday, July 28 (rescheduled from 8/23-8/24)
- All S1 products
- Configuration calls to Global Tax Determination
- Pending transaction calls to Global Tax Determination (including NetSuite)
- Quotes
- Audits
UAT and Production: 11:00 PM ET on Saturday, July 27 to 3:00 AM ET on Sunday, July 28 (rescheduled from 8/23-8/24)UAT and Production: 11:00 PM ET on Saturday, July 27 to 3:00 AM ET on Sunday, July 28 (rescheduled from 8/23-8/24)
- S1 Gateway
- New and Legacy Global Tax Determination Cloud
- Use Tax Manager
- CertManager
- Batch Determination
- Sales Tax Filing
- NetSuite SuiteTax and Legacy Tax adapters for Global Tax Determination
- Pending transaction calls to Global Tax Determination (including NetSuite)
- Pending transaction calls with Simple Connect
- Simple Connect (other than pending transaction calls)
- Quotes
- Audits
August 23, 2024: Database maintenance
- S1 Gateway
- New and Legacy Global Tax Determination Cloud
- Use Tax Manager
- CertManager
- Batch Determination
- Sales Tax Filing
- NetSuite SuiteTax and Legacy Tax adapters for Global Tax Determination
- Pending transaction calls to Global Tax Determination (including NetSuite)
- Pending transaction calls with Simple Connect
- Simple Connect (other than pending transaction calls)
- Quotes
- Audits
August 13 and 20, 2024: Firewall maintenance
- UAT and Production: 8:00 PM ET on Tuesday, August 13 to 2:00 AM ET on Wednesday, August 14
- UAT and Production: 8:00 PM ET on Tuesday, August 20 to 2:00 AM ET on Wednesday, August 21
- All S1 products
- Configuration calls to Global Tax Determination
- Pending transaction calls to Global Tax Determination (including NetSuite)
- Quotes
- Audits
June 27, 2024: Database maintenance rescheduled
The database maintenance that was originally scheduled for June 26 and 27 will now take place from 8:00 PM ET on Monday, July 22 to 4:00 AM ET on Tuesday, July 23. This maintenance impacts both the UAT and Production environments.
- All S1 products
- Configuration calls to Global Tax Determination
- Pending transaction calls to Global Tax Determination (including NetSuite)
- Quotes
- Audits
June 27,2024: Database maintenance cancelled
The maintenance originally scheduled for June 27 and 28 has been cancelled. We will update you when the maintenance is rescheduled.
June 27,2024: Database maintenance
We'll be doing database maintenance in the UAT and Production environments from 8:00 PM ET on Thursday, June 27 to 4:00 AM ET on Friday, June 28.
- All S1 products
- Configuration calls to Global Tax Determination
- Pending transaction calls to Global Tax Determination (including NetSuite)
- Quotes
- Audits