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Process an order in FedEx ShipManager

Learn how to process a single order in FedEx ShipManager.

  1. Enter your orders manually, through a spreadsheet upload or using an integrated partner system.
    If you are using an integrated partner system, you may first need to map your carrier services to the accepted ShipCompliant carrier service code. This table includes all accepted FedEx codes for ShipCompliant. Make sure that the fulfillment location is set as InHouseFedEx, your shipment status is SentToFulfillment, and you have added a mapped carrier service such as FXG for FedEx Ground.
    Carrier ServiceShipCompliant Carrier Service Code
    FedEx GroundFXG
    FedEx Ground HomeFGH
    FedEx 2 DayFEX
    FedEx 3 DayFEXS
    FedEx Standard OvernightFXO
    FedEx Priority OvernightFXP
    FedEx First OvernightFXFO
    FedEx Express ServiceFXE
    FedEx Express SaverFXES
    FedEx International EconomyFXIE
    FedEx International FirstFXIF
    FedEx International PriorityFXIP
    FedEx Home HoldFEHH
    FedEx Cold ChainFEXCC
  2. Go to Orders, and click Fulfillment Mgmt.
  3. Click Process for the in-house FedEx batch.
  4. Open FedEx ShipManager. Make sure your label printer is set up.
    For help with ShipManager, contact your FedEx representative.
  5. With the Contact Name field selected in FedEx ShipManager, enter the invoice number of the order you want to process.
    • Alternatively, in ShipCompliant, click on Invoice for any order to open a PDF of the order details with a barcode. Scan the barcode with a barcode scanner to transfer the order number to FedEx ShipManager.
  6. In FedEx ShipManager, click the orange Ship button. The label printer will print the FedEx shipping label.
  7. Return to ShipCompliant.
The invoice you are working with will appear in the View or Update Previous Fulfillment Batches section, with the % Track column marked as 100% and highlighted in green.