Prerequisites
Meet the following prerequisites to get started with Sovos' Sandbox (UAT) and/or Production environments.
- Sandbox
- A valid UAT TLS certificate from Sovos. To apply for a certificate, fill in the following documents that are hosted on the Sovos Portal, and send them to europesupport@sovos.com:
- Production
- A valid Production TLS certificate. Sovos provides it during the official integration project, after the testing phase.
The TLS certificate must be installed in the client system and used in any eArchiving-related API calls, using Sovos TLS base URL.
Here is a typical error that occurs whenever the SSL certificate is not properly installed or sent:
<html>
<head>
<title>400 No required SSL certificate was sent</title>
</head>
<body>
<center>
<h1>400 Bad Request</h1>
</center>
<center>No required SSL certificate was sent</center>
<hr>
<center>server</center>
</body>
</html>