Colombia
Enabling support for Colombia involves confirming prerequisites and product IDs, registering with the DIAN (Dirección de Impuestos y Aduanas Nacionales) tax authority, and setting up credentials.
Prerequisites
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A valid NIT (Número de Identificación Tributaria) (tax ID) obtained from the DIAN tax authority
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A valid and certified digital certificate.
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Passing the certification process(Sovos offers support if needed)
The CUFE (Código Unico de Factura Electrónica) and CUDE (Código Unico de Documento Electrónico) codes to create folio ranges
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A valid folio range for the type of documents you want to issue
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A Clave Técnica (technical key)
Certification process
All taxable entities operating in Colombia must be certified before starting the electronic document clearance process. This certification is carried out by a special unit of DIAN. Sovos offers support throughout the certification process.
For successful certification, you must:
Submit all the invoice details to DIAN's electronic system, along with a valid email ID for receiving electronic documents.
- Make tests to ensure that the software meets the technical requirements for generating, transmitting, validating, and issuing electronic documents.Note:
After successful tests, your status is changed from Registrado (registered) to Habilitado (enabled).
Request invoice numbering authorization.
After the numbering authorization is obtained, DIAN's Special Administrative Unit electronically generates the Clave Técnica (technical key) required to calculate the CUFE and the CUDE .
Contingency
There may be times when system failures such as server downtime and internet constraints prevent the tax authority or the supplier from sending or receiving invoices in a timely manner. To manage these situations, all parties should follow this contingency plan:
- Contingencia DIAN (DIAN's Technological issues)
- If a technological issue arises with DIAN's system, preventing the transmission of the information, the supplier can issue the electronic document to the buyer without validation. However, the supplier must transmit a type-04 Factura Electrónica de Venta (electronic invoice of sale) or a type-08 Documento Equivalente (equivalent document), as soon as the issuer wants to deliver the invoice to the customer. The invoice is stored in the supplier's system no more than 48 hours after the incident is resolved.
- Contingencia Emisor (Issuer's Technological issues)
- Suppose a technological issue occurs on the supplier's end or the issuer's Back Office system, preventing the transmission of the information for validation. In that case, they should issue a paper invoice and email the letter (signed PDF document) to DIAN to report the constraint. However, they must transmit a type-03 Factura Electrónica de Venta (electronic invoice of sale) or a type-07 Documento Equivalente (equivalent document) with data from every paper invoice issued during this period, no more than 48 hours after the issue is resolved.
Available products
Duplicate invoices
The supplier is responsible for handling duplicate invoices. Because Sovos assigns a unique number to each received invoice, we do not consider any invoice as a duplicate. Therefore, if the supplier resends an invoice, Sovos considers it a new invoice and assigns it a unique number. To avoid duplication, the supplier must implement a mechanism to prevent sending duplicate invoices.
Error handling
When handling errors, the client application must follow the Indirect Tax API's error handling principles, as specified in the error handling documentation.
In general, all error codes in the 400 range are client errors, which you need to analyze. After fixing the error, you can resend the request. Error codes 408 and 429 are exceptions: In these cases, you should wait at least 60 seconds before retrying. Error codes in the 500 range are server errors. In that case, resend the request according to the instructions given on the error handling documentation, which also includes a full list of error codes Indirect Tax API can return.
Errors coming from the tax authority are shown in the application response. This means that if the tax authority rejects the request, SCIResponseCode
is set to "RE" and any error codes will be located in the SCIGovtStatusCode
element.
You need to take action after receiving an error code and a message from the tax authority.
For additional help on error handling, see this government documentation, which includes all the error codes and messages that the tax authority can return. For common error codes, see the Common Reporting Standard document.
Issue invoice
Issuing an invoice in Colombia is based on the Default business process, which follows this order: Mapping, Signing, Transmission, and Distribution. The following diagram provides a detailed overview:
Step 1: Supplier creates the Standard Business Document
Every invoice sent to Sovos must be part of a Standard Business Document (SBD). This document includes a Standard Business Document Header (SBDH) and a Sovos Document node, which in turn includes a Sovos Canonical Invoice (SCI). To create the SBD, follow the detailed instructions in the SBDH, Sovos Document, and SCI pages.
Here are some key elements that should be included in the SBD:
Use the following values in the SBDH for documents that use the SCI format:
Node | Required | Attributes | Value |
---|---|---|---|
StandardBusinessDocumentHeader.Sender.Identifier | Yes | Authority="CO" | Supplier's NIT |
StandardBusinessDocumentHeader.Receiver.Identifier | Yes | Authority="CO" | |
StandardBusinessDocumentHeader.DocumentIdentification.Standard | Yes | urn:oasis:names:specification:ubl:schema:xsd:Invoice-2 | |
StandardBusinessDocumentHeader.DocumentIdentification.TypeVersion | Yes | 2.1 | |
StandardBusinessDocumentHeader.DocumentIdentification.Type | Yes | Invoice | |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node | |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node | |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node | |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node | |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node | |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node | |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node | |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | No |
Child node Child node | |
StandardBusinessDocumentHeader.BusinessScope.Scope.BusinessService.BusinessServiceName | Yes | Default | |
SovosDocument.SovosCanonicalInvoice.Invoice | Yes | SCI |
In case you want to send a credit note, make these changes in the SBDH:
Node | Required | Value |
---|---|---|
StandardBusinessDocumentHeader.DocumentIdentification.Standard | Yes | urn:oasis:names:specification:ubl:schema:xsd:CreditNote-2 |
StandardBusinessDocumentHeader.DocumentIdentification.Type | Yes | CreditNote |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node |
In case you want to send a debit note, make these changes in the SBDH:
Node | Required | Value |
---|---|---|
StandardBusinessDocumentHeader.DocumentIdentification.Standard | Yes | urn:oasis:names:specification:ubl:schema:xsd:DebitNote-2 |
StandardBusinessDocumentHeader.DocumentIdentification.Type | Yes | DebitNote |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node |
StandardBusinessDocumentHeader.BusinessScope.Scope (with child nodes) | Yes |
Child node Child node |
Include all the mandatory nodes, as specified in the SBDH schema. If the information cannot be provided, and the respective mandatory node has not been mentioned on the current page, for example the receiver.identifier
, the node can be left empty but must still be included in the SBDH.
Do not set the invoice number manually, as this is Sovos' responsibility.
- SBD sample
- Below is a sample of the SBD. In addition, there's a full sample of the SBD on the Postman Samples page.
<?xml version="1.0" encoding="UTF-8"?> <sbd:StandardBusinessDocument xmlns="http://uri.etsi.org/01903/v1.4.1#" xmlns:cac="urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2" xmlns:inv="urn:oasis:names:specification:ubl:schema:xsd:Invoice-2" xmlns:sbd="http://www.unece.org/cefact/namespaces/StandardBusinessDocumentHeader" xmlns:col="ColombiaExtension.xsd" xmlns:ad="http://www.sovos.com/namespaces/additionalData" xmlns:sci="http://www.sovos.com/namespaces/sovosCanonicalInvoice" xmlns:svs="http://www.sovos.com/namespaces/sovosDocument" xmlns:sov="http://www.sovos.com/namespaces/sovosExtensions"> <sbd:StandardBusinessDocumentHeader> <sbd:HeaderVersion>1.0</sbd:HeaderVersion> <sbd:Sender> <sbd:Identifier Authority="CO">123456789-4</sbd:Identifier> <sbd:ContactInformation> <sbd:Contact>Sovos Support</sbd:Contact> <sbd:EmailAddress>support@sovos.com</sbd:EmailAddress> <sbd:FaxNumber>+1-212-555-1213</sbd:FaxNumber> <sbd:TelephoneNumber>+1-212-555-2122</sbd:TelephoneNumber> <sbd:ContactTypeIdentifier>Support</sbd:ContactTypeIdentifier> </sbd:ContactInformation> </sbd:Sender> <sbd:Receiver> <sbd:Identifier Authority="CO"/> <sbd:ContactInformation> <sbd:Contact/> <sbd:EmailAddress/> <sbd:FaxNumber/> <sbd:TelephoneNumber/> <sbd:ContactTypeIdentifier/> </sbd:ContactInformation> </sbd:Receiver> <sbd:DocumentIdentification> <sbd:Standard>urn:oasis:names:specification:ubl:schema:xsd:Invoice-2</sbd:Standard> <sbd:TypeVersion>2.1</sbd:TypeVersion> <sbd:InstanceIdentifier/> <sbd:Type>Invoice</sbd:Type> <sbd:MultipleType>false</sbd:MultipleType> <sbd:CreationDateAndTime>2019-06-20T00:00:00Z</sbd:CreationDateAndTime> </sbd:DocumentIdentification> <sbd:BusinessScope> <sbd:Scope> <sbd:Type>Country</sbd:Type> <sbd:InstanceIdentifier/> <sbd:Identifier>CO</sbd:Identifier> </sbd:Scope> <sbd:Scope> <sbd:Type>Mapping.TransformDocument</sbd:Type> <sbd:InstanceIdentifier/> <sbd:Identifier>SCI-TO-LEGAL_INVOICE</sbd:Identifier> </sbd:Scope> <sbd:Scope> <sbd:Type>Mapping.OutputSchema</sbd:Type> <sbd:InstanceIdentifier/> <sbd:Identifier>UBLInvoice</sbd:Identifier> </sbd:Scope> <sbd:Scope> <sbd:Type>CompanyCode</sbd:Type> <sbd:InstanceIdentifier/> <sbd:Identifier>123456789-4</sbd:Identifier> </sbd:Scope> <sbd:Scope> <sbd:Type>SenderSystemId</sbd:Type> <sbd:InstanceIdentifier/> <sbd:Identifier>UAT101</sbd:Identifier> </sbd:Scope> <sbd:Scope> <sbd:Type>SenderDocumentId</sbd:Type> <sbd:InstanceIdentifier/> <sbd:Identifier>112345</sbd:Identifier> </sbd:Scope> <sbd:Scope> <sbd:Type>ProcessType</sbd:Type> <sbd:InstanceIdentifier/> <sbd:Identifier>Outbound</sbd:Identifier> </sbd:Scope> <sbd:Scope> <sbd:Type>BusinessProcess</sbd:Type> <sbd:InstanceIdentifier/> <sbd:BusinessService> <sbd:BusinessServiceName>Default</sbd:BusinessServiceName> </sbd:BusinessService> </sbd:Scope> <sbd:Scope> <sbd:Type>BusinessCategory</sbd:Type> <sbd:InstanceIdentifier/> <sbd:Identifier>BusinessToConsumer</sbd:Identifier> </sbd:Scope> </sbd:BusinessScope> </sbd:StandardBusinessDocumentHeader> <svs:SovosDocument> <sci:SovosCanonicalInvoice> <inv:Invoice> *UBL Nodes* </inv:Invoice> </sci:SovosCanonicalInvoice> </svs:SovosDocument> </sbd:StandardBusinessDocument>
Step 2: Supplier sends the SBD to Sovos
The supplier sends a POST request to the /documents endpoint.
The request must include the following request body parameters:
Name | Type | Required | Description |
---|---|---|---|
data | string | Yes | The SBD encoded in Base64, as created in step 1. |
dataEncoding | string | Yes | Enter "base64". |
- Request sample
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curl --location --request POST 'https://api-test.sovos.com/v1/documents' \ --header 'Content-Type: application/json' \ --header 'Authorization: Bearer TOKEN' \ --header 'x-correlationId: SET-TO-UNIQUE-VALUE' \ --data-raw '{ "data": "PD9...d4=", "dataEncoding" : "base64" }'
- Response sample
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{ "timestamp": 1620128574735, "status": 202, "success": true, "message": "Document Received", "data": { "documentId": "Q0x8NzYxNTcyMjAtMnwxNjIwMTI4NTc0NjQxfDYxOTYzNDIyOQ==" } }
Step 3: Sovos maps the SCI into XML
Upon receiving the SCI, Sovos maps the file into the required XML format.
Step 4: Sovos performs the schema validation
Sovos performs a schema validation to determine whether the XML file conforms to the expected structure by validating it against the official schema.
Step 5: Sovos signs the XML
Sovos signs the XML with the configured certificate.
Step 6: Sovos transmits the XML
Sovos transmits the signed XML file to the tax authority for clearance.
Step 7: Tax authority processes the XML
After the invoice, debit note, or credit note is transmitted, the Special Administrative Unit of the tax authority generates an electronic document, which has verification and validation rules, in compliance with the legal and technical requirements. The possible responses will be either "Documento validado por la DIAN" (Spanish: Document validated by DIAN) or "Documento Rechazado por la DIAN" (Spanish: Document Rejected by DIAN), in which case the reasons for rejection are also specified.
Step 8: Sovos generates the PDF
Sovos generates a PDF file that includes the content of the XML based on the configured PDF template.
Step 9: Sovos distributes the PDF and the XML
As explained in step 11, the supplier can retrieve the XML and the PDF through a GET API request. But Sovos can also distribute the PDF and the XML by email:
The delivery method must be preconfigured. Otherwise, this step will be skipped.
Step 9: Storing
Sovos stores the PDF and the XML.
Step 10: Supplier retrieves the application responses
As a response to the initial sending of the document, the client receives a JSON response message with an HTTP status code of 202 (asynchronous transaction). This means that the supplier must retrieve the application responses that become available during the transaction, which provide status information and a URL to access the cleared XML and the PDF after they're available during the process.
To complete a transaction, the supplier must retrieve application responses until the SCIResponseCode
in the response has the value of either "AP" or "RE", which indicates that the transaction is finished.
The supplier can use the following Indirect Tax API endpoints to retrieve application responses:
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GET /notifications/CO
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GET /documents/CO/{documentId}/notifications
- GET /notifications/CO
- The supplier can send a GET request to the /notifications/CO endpoint to retrieve application responses that match the configured search criteria. To make this request, set the following query parameters:
Name Type Required Default Description taxId string No Include only notifications related to the specified taxId
. This value relates to theCompanyCode
set in the SBDH.page integer No 1 To specify the page to be returned, enter a value between 1 and 10. perPage integer No 10 To specify the number of results for the returned page, enter a value between 1 and 100.
Note: If the attachment file is configured to return the binary content instead of a link, use only values between 1 and 10.
sourceSystemId string Yes Include only notifications related to documents that originate from the given source system. This value is related to the SenderSystemId
in the SBDH.includeAcknowledged boolean No false Enter "true" to specify whether previously acknowledged notifications must be included in the result. orgId string No Unique identifier for the organization. When provided, restricts the notifications listed to documents associated with this organization ID (only applicable for Worskspace tenants). senderDocumentId string No Unique identifier for the sender's document. When provided, restricts the notifications listed to this sender document ID (only applicable if the scope SenderDocumentId
has been provided in the POST /v1/documents endpoint).- Request sample
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curl --location --request GET 'https://api-test.sovos.com/v1/notifications/CO?page=1&perPage=2&includeAcknowledged=true&taxId={taxId}&sourceSystemId={sourceSystemId}' \ --header 'Content-Type: application/json' \ --header 'Authorization: Bearer TOKEN' \ --header 'x-correlationId: SET-TO-UNIQUE-VALUE'
- Response sample
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{ "timestamp": 1633690045950, "status": 200, "success": true, "message": "Notifications Listed", "data": { "pageState": { "page": 1, "perPage": 2, "totalPages": 799226, "totalEntries": 1598451 }, "notifications": [ { "createdDate": "1604415975006", "metadata": { "documentId": "Q0x8NzYxNTcyMjAtMnwxNjA0NDEzNzA4NDQxfDgzOTQxMjU5MA==", "erpDocumentId": "3733770", "taxId": "761572202", "sciCloudStatusCode": 200, "sciResponseCode": "AP", "sciStatusAction": "NOA", "sciGovtStatusCode": "" }, "appPrefix": "PPL", "notificationId": "915015", "content": "PEF...c2U+" }, { "createdDate": "1604415856547", "metadata": { "documentId": "Q0x8NzYxNTcyMjAtMnwxNjA0NDEzNzA4NDQxfDgzOTQxMjU5MA==", "erpDocumentId": "3733770", "taxId": "761572202", "sciCloudStatusCode": 101, "sciResponseCode": "IP", "sciStatusAction": "NOA", "sciGovtStatusCode": "" }, "appPrefix": "PPL", "notificationId": "915016", "content": "PEF...ZT4=" } ] } }
- GET /documents/CO/{documentId}/notifications
- The supplier can send a GET request to the /documents/CO/{documentId}/notifications endpoint to retrieve application responses related to a single document. To make this request, set the following parameters:
Name Type Required Parameter type Default Description documentId string Yes Path The ID of the document returned in step 2 includeAcknowledged boolean No Query false Enter "true" to specify whether previously acknowledged notifications must be included in the result. includeBinaryData boolean No Query false Enter "true" to include the binary data of the XML and PDF in the application response. - Request sample
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curl --location --request GET 'https://api-test.sovos.com/v1/documents/CO/{documentId}/notifications?includeAcknowledged=true&includeBinaryData=true' \ --header 'Content-Type: application/json' \ --header 'Authorization: Bearer TOKEN' \ --header 'x-correlationId: SET-TO-UNIQUE-VALUE'
- Response sample
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{ "timestamp": 1633690226316, "status": 200, "success": true, "message": "Notifications Listed", "data": { "pageState": { "page": 1, "perPage": 2, "totalPages": 2, "totalEntries": 4 }, "notifications": [ { "createdDate": "1620128575181", "metadata": { "documentId": "Q0x8NzYxNTcyMjAtMnwxNjIwMTI4NTc0NjQxfDYxOTYzNDIyOQ==", "erpDocumentId": "1100000111", "taxId": "761572202", "sciCloudStatusCode": 101, "sciResponseCode": "IP", "sciStatusAction": "NOA", "sciGovtStatusCode": "", "sciGovtStatusMessage": "" }, "appPrefix": "PPL", "notificationId": "3066477", "content": "PEF...c2U+" }, { "createdDate": "1620237743251", "metadata": { "documentId": "Q0x8NzYxNTcyMjAtMnwxNjIwMTI4NTc0NjQxfDYxOTYzNDIyOQ==", "erpDocumentId": "1100000111", "taxId": "761572202", "sciCloudStatusCode": 202, "sciResponseCode": "RE", "sciStatusAction": "NIN", "sciGovtStatusCode": "", "sciGovtStatusMessage": "" }, "appPrefix": "PPL", "notificationId": "3066761", "content": "PEF...ZT4=" } ] } }
Step 11: Supplier marks the application responses as acknowledged
The supplier must process the retrieved application responses and mark them as acknowledged. This can be done by sending a PUT request to the /notifications/CO endpoint.
To make this request, set the following request body parameters:
Name | Type | Required | Description |
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status | string | Yes | Enter "read". |
notificationId | string | Yes | The ID of the notification that must be marked as acknowledged. |
notificationId
values can be acknowledged in one Indirect Tax API call by including them in a single request.- Request sample
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curl --location --request PUT 'https://api-test.sovos.com/v1/notifications/CO' \ --header 'Content-Type: application/json' \ --header 'Authorization: Bearer TOKEN' \ --header 'x-correlationId: SET-TO-UNIQUE-VALUE' \ --data-raw '[ { "status": "read", "notificationId": "51341d39-fd3e-4dcf-aea3-a73d73e0de76" } ]'
- Response sample
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{ "timestamp": 1601673284, "status": 200, "success": true, "message": "Notifications acknowledged successfully." }
Step 12: Supplier sends the XML and the PDF to the Buyer
As the final step, the supplier should send the cleared invoice to the buyer. Here are the prescribed methods:
- Buyers registered as electronic invoice issuers
- The supplier can send the electronic invoice to the buyer, along with the electronic validation document containing the «Document validated by DIAN» value. This can be sent by email or electronically through servers, depending on the agreed-upon plan.
- Buyers not registered as electronic invoice issuers
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The supplier can send the invoice by:
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Sending an email to the buyer's electronic address, in digital graphic representation format.
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Sending an email to the buyer's electronic address, in the electronic generation format, along with the electronic validation document containing the «Document validated by DIAN» value.
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Sending the printed graphic representation of the electronic invoice.
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Using their own server to deliver the invoice electronically — if there is an agreement in place between the parties.
Note:If there is no exchange method in place, the supplier sends the printed graphic representation of the electronic invoice.
This process is outside the scope of Sovos.
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