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Document statuses

Every document in ERROR - unresolved reference (PAPERLESS) has a status that reflects where it is in the processing lifecycle, from generation through Servicio de Impuestos Internos (SII) validation and distribution.

Document statuses tell you what happened to a document at each stage of its lifecycle. A single document can pass through multiple statuses, for example: generated, sent to SII, accepted by SII, distributed, and commercially approved.

Statuses are important in Chile because of the strict regulatory timeline. The SII validates documents upon receipt, and your company must respond to received documents within eight days. Monitoring statuses helps you stay on top of both obligations.

You can view a document’s full status history from both Document Management and the Document Office.

View a document’s status history

You must have the Standard or Administrator profile to complete this task.

  1. In the top menu, choose Gestión Documental.
  2. Select Documentos Recibidos or Documentos Emitidos.
  3. Search for a document.
  4. Click the icon in the Estado column for the document.

View a document’s status from the Document Office

You must have the standard profile to complete this task.

  1. In the top menu, choose Oficina de Partes.
  2. Select Documentos por Revisar.
  3. Search for the document.
  4. Click the Estado column for the document.

Review documents online

You must have the generator profile to complete this task.

  1. Go to Ambiente de Facturación > Revisión de Documentos On Line.
  2. Select one or more document types or select TODOS.
  3. Use any of the following filters:
    Estado del Envío

    Select from the dropdown. Options: TODOS, APROBADOS, REPARADOS, RECHAZADOS, RECIBIDOS, PENDIENTES, GESTIONADOS.

    Folio

    Enter a folio range.

    Fecha Emisión

    Enter an emission date range in DD-MM-AAAA format.

    Fecha Ingreso

    Enter an entry date range in DD-MM-AAAA format.

  4. Click Buscar.
  5. To view a document, click the Ver column.
Chile Paperless

Last updated: August 3, 2026