e-invoicing

Resolve a work order generated with errors

You must have the generator (invoicer) profile to complete this task.

A work order in “Generated with errors” status means some documents in the batch couldn’t be processed. You can still submit the work order to the SII for the documents that were generated correctly, but the ones with errors are not included.

  1. Go to Ambiente de Facturación > Facturación Masiva > Bitácora.
  2. Click the work order number.
  3. Click Ver Documentos.
  4. Review the documents with errors.
  5. Correct the source data in your billing system and submit a new work order for the affected documents.