Network service codes

NS-11001001 — Workspace ID is mandatory and must be provided

When you see this error: This error occurs during endpoint validation when the Workspace ID value is missing from the request.
What to do: Add the Workspace ID to your request and resubmit.

NS-11001002 — The value provided for workspace ID is not valid

When you see this error: This error occurs during endpoint validation when the system encounters invalid data. The message indicates: "The value provided for workspace ID is not valid."
What to do: Verify that all data in your request is in the correct format and contains valid values. Correct any issues and resubmit.

NS-11001003 — Endpoint code is mandatory and must be provided

When you see this error: This error occurs during endpoint validation when the Endpoint code value is missing from the request.
What to do: Add the Endpoint code to your request and resubmit.

NS-11001004 — Network type is mandatory and must be provided

When you see this error: This error occurs during endpoint validation when the Network type value is missing from the request.
What to do: Add the Network type to your request and resubmit.

NS-11001005 — Document type is mandatory and must be provided

When you see this error: This error occurs during endpoint validation when the Document type value is missing from the request.
What to do: Add the Document type to your request and resubmit.

NS-11001006 — Document subtype is mandatory and must be provided

When you see this error: This error occurs during endpoint validation when the Document subtype value is missing from the request.
What to do: Add the Document subtype to your request and resubmit.

NS-11001007 — The endpoint data is not valid

When you see this error: This error occurs during endpoint validation when the system encounters invalid data. The message indicates: "The endpoint data is not valid."
What to do: Verify that all data in your request is in the correct format and contains valid values. Correct any issues and resubmit.

NS-11001008 — No supported documents found for the endpoint

When you see this error: This error occurs during endpoint validation when expected data or configuration is absent. The message indicates: "No supported documents found for the endpoint."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-11001009 — No communications configured for the endpoint

When you see this error: This error occurs during endpoint validation when expected data or configuration is absent. The message indicates: "No communications configured for the endpoint."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-12001001 — An unexpected error occurred while doing the dynamic discovery of the endpoint

When you see this error: This error occurs during dynamic discovery and partner configuration when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-12001002 — The network was not found

When you see this error: This error occurs during dynamic discovery and partner configuration when the system cannot locate the required resource. The message indicates: "The network was not found."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-12001003 — Supported documents and parent cannot both be filled

When you see this error: This error occurs during dynamic discovery and partner configuration. The message indicates: "Supported documents and parent cannot both be filled."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-12001004 — Supported documents or parent must be provided

When you see this error: This error occurs during dynamic discovery and partner configuration when a prerequisite is not met. The message indicates: "Supported documents or parent must be provided."
What to do: Verify that all prerequisites and referenced resources are in place. Contact Sovos support if you need assistance.

NS-12001005 — Parent trading partner endpoint must exist

When you see this error: This error occurs during dynamic discovery and partner configuration when a prerequisite is not met. The message indicates: "Parent trading partner endpoint must exist."
What to do: Verify that all prerequisites and referenced resources are in place. Contact Sovos support if you need assistance.

NS-12001006 — Parent partner must exist in the communications gateway

When you see this error: This error occurs during dynamic discovery and partner configuration when a prerequisite is not met. The message indicates: "Parent partner must exist in the communications gateway."
What to do: Verify that all prerequisites and referenced resources are in place. Contact Sovos support if you need assistance.

NS-12001007 — Error while creating partner on the communications gateway

When you see this error: This error occurs during dynamic discovery and partner configuration when the system encounters a problem. The message indicates: "Error while creating partner on the communications gateway."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-12001008 — Error while updating partner on the communications gateway

When you see this error: This error occurs during dynamic discovery and partner configuration when the system encounters a problem. The message indicates: "Error while updating partner on the communications gateway."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-12001009 — Error while creating the endpoint code components

When you see this error: This error occurs during dynamic discovery and partner configuration when the system encounters a problem. The message indicates: "Error while creating the endpoint code components."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-12001010 — Error while creating the trading partner endpoint

When you see this error: This error occurs during dynamic discovery and partner configuration when the system encounters a problem. The message indicates: "Error while creating the trading partner endpoint."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-12001011 — Error while updating the trading partner endpoint

When you see this error: This error occurs during dynamic discovery and partner configuration when the system encounters a problem. The message indicates: "Error while updating the trading partner endpoint."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-12001012 — Error while creating the endpoint service provider entity

When you see this error: This error occurs during dynamic discovery and partner configuration when the system encounters a problem. The message indicates: "Error while creating the endpoint service provider entity."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-15001001 — An unexpected error occurred trying to queue the reprocessing

When you see this error: This error occurs during document reprocessing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-15001002 — The document is not outbound

When you see this error: This error occurs during document reprocessing. The message indicates: "The document is not outbound."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-15001003 — No outbound transaction found for the document

When you see this error: This error occurs during document reprocessing when expected data or configuration is absent. The message indicates: "No outbound transaction found for the document."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-16001001 — An unexpected error occurred creating the error transaction

When you see this error: This error occurs during error transaction creation when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-16002001 — An unexpected error occurred creating the invoice transaction

When you see this error: This error occurs during invoice transaction creation when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-16003001 — An unexpected error occurred creating the lifecycle transaction

When you see this error: This error occurs during lifecycle transaction creation when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17001001 — An unexpected error occurred while processing a document shortcut transaction

When you see this error: This error occurs during document shortcut transaction processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17001002 — An error occurred while reading the internal format from the transaction

When you see this error: This error occurs during document shortcut transaction processing when the system encounters a problem. The message indicates: "An error occurred while reading the internal format from the transaction."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17002001 — An unexpected error occurred while reading the internal format from the transaction

When you see this error: This error occurs during internal format reading when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17003001 — An unexpected error occurred while reading the internal format from the transaction

When you see this error: This error occurs during internal format reading when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17003002 — An unexpected error occurred while reading the internal format from the transaction

When you see this error: This error occurs during internal format reading when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17003003 — Failed to associate the original document to the transaction

When you see this error: This error occurs during internal format reading when a processing step does not complete. The message indicates: "Failed to associate the original document to the transaction."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17003004 — Failed to associate the internal document to the transaction

When you see this error: This error occurs during internal format reading when a processing step does not complete. The message indicates: "Failed to associate the internal document to the transaction."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17004001 — An unexpected error occurred while mapping to internal format

When you see this error: This error occurs during internal format mapping when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17004002 — The original file was not found on the storage

When you see this error: This error occurs during internal format mapping when the system cannot locate the required resource. The message indicates: "The original file was not found on the storage."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-17004003 — No internal format generated from the original document

When you see this error: This error occurs during internal format mapping when expected data or configuration is absent. The message indicates: "No internal format generated from the original document."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-17004004 — Failed to generate the internal format from the original document

When you see this error: This error occurs during internal format mapping when a processing step does not complete. The message indicates: "Failed to generate the internal format from the original document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17005001 — An unexpected error occurred while processing a new document

When you see this error: This error occurs during document processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17005002 — An unexpected error occurred while processing an existing document

When you see this error: This error occurs during document processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17005003 — An unexpected error occurred while processing a shortcut document

When you see this error: This error occurs during document processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17006001 — An unexpected error occurred while creating the document

When you see this error: This error occurs during document creation when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17006002 — Could not create document

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Could not create document."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17006003 — Could not create document because of invalid internal format

When you see this error: This error occurs during document creation when the system encounters invalid data. The message indicates: "Could not create document because of invalid internal format."
What to do: Verify that all data in your request is in the correct format and contains valid values. Correct any issues and resubmit.

NS-17006004 — Could not get seller information from invoice

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Could not get seller information from invoice."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17006005 — Could not get seller country from invoice

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Could not get seller country from invoice."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17006006 — Could not get buyer information from invoice

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Could not get buyer information from invoice."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17006007 — Could not get buyer country from invoice

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Could not get buyer country from invoice."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17006008 — Could not get issuer country from invoice

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Could not get issuer country from invoice."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17006009 — Could not get receiver country from invoice

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Could not get receiver country from invoice."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17006010 — Cannot have self-billing and reverse issuer and recipient flag at the same time

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Cannot have self-billing and reverse issuer and recipient flag at the same time."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17006011 — When reverse issuer and recipient flag is set, the issuer and receiver are required

When you see this error: This error occurs during document creation. The message indicates: "When reverse issuer and recipient flag is set, the issuer and receiver are required."
What to do: Verify that the referenced fields and flags are configured correctly. Correct any issues and resubmit.

NS-17006012 — Could not find Service Provider for product

When you see this error: This error occurs during document creation when the system is unable to complete the requested operation. The message indicates: "Could not find Service Provider for product."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17007001 — An unexpected error occurred while checking the document duplicates

When you see this error: This error occurs during document duplicate checking when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17007002 — An invoice must have a unique document number for a supplier in a given financial year

When you see this error: This error occurs during document duplicate checking. The message indicates: "An invoice must have a unique document number for a supplier in a given financial year."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17008001 — An unexpected error occurred while updating document direction

When you see this error: This error occurs during document direction update when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17008002 — Could not update existing document direction

When you see this error: This error occurs during document direction update when the system is unable to complete the requested operation. The message indicates: "Could not update existing document direction."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17009001 — Document direction changed

When you see this error: This informational message appears when the system detects that the document direction has changed during processing.
What to do: No action is required. This message confirms the direction update.

NS-17010001 — An unexpected error occurred while adding additional data to the document

When you see this error: This error occurs during document additional data processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17010002 — An internal validation failed

When you see this error: This error occurs during document additional data processing when a processing step does not complete. The message indicates: "An internal validation failed."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17011001 — An unexpected error occurred while validating the validation format

When you see this error: This error occurs during validation format processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17011002 — An error occurred while generating the validation format

When you see this error: This error occurs during validation format processing when the system encounters a problem. The message indicates: "An error occurred while generating the validation format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17011003 — The validation format could not be associated with the document

When you see this error: This error occurs during validation format processing. The message indicates: "The validation format could not be associated with the document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17011004 — The validation format failed on the schematron validations

When you see this error: This error occurs during validation format processing when a processing step does not complete. The message indicates: "The validation format failed on the schematron validations."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17012001 — Skipped mandate validations as the delivery product was not set

When you see this error: This message appears during mandate validation when the system skips a processing step. The message indicates: "Skipped mandate validations as the delivery product was not set."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17012002 — Skipped mandate validations as the delivery product does not have a validation format configured

When you see this error: This message appears during mandate validation when the system skips a processing step. The message indicates: "Skipped mandate validations as the delivery product does not have a validation format configured."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17013001 — An unexpected error occurred while enriching document metadata

When you see this error: This error occurs during document metadata enrichment when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17013002 — Failed to add amounts to the document during enrichment

When you see this error: This error occurs during document metadata enrichment when a processing step does not complete. The message indicates: "Failed to add amounts to the document during enrichment."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17013003 — Failed to check self-billing during document enrichment

When you see this error: This error occurs during document metadata enrichment when a processing step does not complete. The message indicates: "Failed to check self-billing during document enrichment."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17013004 — Failed to add document tag during enrichment

When you see this error: This error occurs during document metadata enrichment when a processing step does not complete. The message indicates: "Failed to add document tag during enrichment."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17013005 — Failed to add document references during enrichment

When you see this error: This error occurs during document metadata enrichment when a processing step does not complete. The message indicates: "Failed to add document references during enrichment."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17013006 — Failed to add emails to the document during enrichment

When you see this error: This error occurs during document metadata enrichment when a processing step does not complete. The message indicates: "Failed to add emails to the document during enrichment."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17013007 — Failed to add document attachments during enrichment

When you see this error: This error occurs during document metadata enrichment when a processing step does not complete. The message indicates: "Failed to add document attachments during enrichment."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17014001 — An unexpected error occurred while adding additional data to the document

When you see this error: This error occurs during document additional data processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17015001 — No update was made to Tax Authority information

When you see this error: This informational message appears during Tax Authority information update when no changes were applied: "No update was made to Tax Authority information."
What to do: No action is required unless you expected changes to be made. If so, verify the configuration settings and resubmit.

NS-17015002 — Updated Tax Authority information

When you see this error: This informational message appears during Tax Authority information update to confirm that the operation completed: "Updated Tax Authority information."
What to do: No action is required. This message confirms a successful operation.

NS-17015003 — No additional formats were added

When you see this error: This informational message appears during Tax Authority information update when no changes were applied: "No additional formats were added."
What to do: No action is required unless you expected changes to be made. If so, verify the configuration settings and resubmit.

NS-17015004 — Additional formats were added

When you see this error: This informational message appears during Tax Authority information update to confirm that the operation completed: "Additional formats were added."
What to do: No action is required. This message confirms a successful operation.

NS-17016001 — An unexpected error occurred while adding additional data to the document

When you see this error: This error occurs during PDF processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17016002 — An error occurred while associating the PDF file with the document. Make sure that the PDF file is properly linked and associated with the corresponding document

When you see this error: This error occurs during PDF processing when the system encounters a problem. The message indicates: "An error occurred while associating the PDF file with the document. Make sure that the PDF file is properly linked and associated with the corresponding document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17016003 — An error occurred during the extraction of the PDF file. Verify the PDF file integrity and ensure it is compatible with the document extraction process

When you see this error: This error occurs during PDF processing when the system encounters a problem. The message indicates: "An error occurred during the extraction of the PDF file. Verify the PDF file integrity and ensure it is compatible with the document extraction process."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17016004 — An error occurred while rendering the PDF file

When you see this error: This error occurs during PDF processing when the system encounters a problem. The message indicates: "An error occurred while rendering the PDF file."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017001 — An unexpected error occurred while delivering the document to the recipient

When you see this error: This error occurs during document delivery when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017002 — Delivery failed because the recipient party was not set on the document

When you see this error: This error occurs during document delivery when a processing step does not complete. The message indicates: "Delivery failed because the recipient party was not set on the document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017003 — Delivery failed due to recipient endpoint identifier with invalid data on the document

When you see this error: This error occurs during document delivery when the system encounters invalid data. The message indicates: "Delivery failed due to recipient endpoint identifier with invalid data on the document."
What to do: Verify that all data in your request is in the correct format and contains valid values. Correct any issues and resubmit.

NS-17017004 — No endpoint was found for recipient endpoint ID

When you see this error: This error occurs during document delivery when expected data or configuration is absent. The message indicates: "No endpoint was found for recipient endpoint ID."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-17017005 — Could not find invoice integration mapper for endpoint when delivering document

When you see this error: This error occurs during document delivery when the system is unable to complete the requested operation. The message indicates: "Could not find invoice integration mapper for endpoint when delivering document."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17017007 — Failed to generate the legal format

When you see this error: This error occurs during document delivery when a processing step does not complete. The message indicates: "Failed to generate the legal format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017008 — Failed to associate the integration format to the document

When you see this error: This error occurs during document delivery when a processing step does not complete. The message indicates: "Failed to associate the integration format to the document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017009 — Failed to associate the legal format to the document

When you see this error: This error occurs during document delivery when a processing step does not complete. The message indicates: "Failed to associate the legal format to the document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017010 — An error occurred while delivering the integration format to the recipient

When you see this error: This error occurs during document delivery when the system encounters a problem. The message indicates: "An error occurred while delivering the integration format to the recipient."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017011 — An error occurred while adding the destination reference on the delivery transaction

When you see this error: This error occurs during document delivery when the system encounters a problem. The message indicates: "An error occurred while adding the destination reference on the delivery transaction."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017012 — An error occurred while validating the document signature on the legal format

When you see this error: This error occurs during document delivery when the system encounters a problem. The message indicates: "An error occurred while validating the document signature on the legal format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017013 — An error occurred while validating the document signature on the legal format

When you see this error: This error occurs during document delivery when the system encounters a problem. The message indicates: "An error occurred while validating the document signature on the legal format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017014 — An error occurred while signing the document legal format

When you see this error: This error occurs during document delivery when the system encounters a problem. The message indicates: "An error occurred while signing the document legal format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17017015 — Cannot sign a document format without its content

When you see this error: This error occurs during document delivery when the system is unable to complete the requested operation. The message indicates: "Cannot sign a document format without its content."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17017016 — No legal format was found to sign

When you see this error: This error occurs during document delivery when expected data or configuration is absent. The message indicates: "No legal format was found to sign."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-17017017 — Only company endpoint can be used on a shortcut processing

When you see this error: This error occurs during document delivery. The message indicates: "Only company endpoint can be used on a shortcut processing."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-17017018 — The ErpSystemId is not configured for the company endpoint

When you see this error: This error occurs during document delivery when a required setting is not configured. The message indicates: "The ErpSystemId is not configured for the company endpoint."
What to do: Verify that the referenced product or configuration is set up correctly. Contact Sovos support if you need assistance.

NS-17018001 — Skipped delivery as the delivery product was not set

When you see this error: This message appears during document delivery when the system skips a processing step. The message indicates: "Skipped delivery as the delivery product was not set."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17018002 — Document should not be notified by email

When you see this error: This error occurs during document delivery. The message indicates: "Document should not be notified by email."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17018003 — Skipped legal format generation

When you see this error: This message appears during document delivery when the system skips a processing step. The message indicates: "Skipped legal format generation."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17018004 — Skipped delivery due to mapper rules

When you see this error: This message appears during document delivery when the system skips a processing step. The message indicates: "Skipped delivery due to mapper rules."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17018005 — The legal format signing was skipped due to problems on the signature service

When you see this error: This error occurs during document delivery. The message indicates: "The legal format signing was skipped due to problems on the signature service."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17018006 — Signing the legal format was skipped as the product does not have signing configured

When you see this error: This error occurs during document delivery when a required setting is not configured. The message indicates: "Signing the legal format was skipped as the product does not have signing configured."
What to do: Verify that the referenced product or configuration is set up correctly. Contact Sovos support if you need assistance.

NS-17018007 — The legal signed format already exists

When you see this error: This error occurs during document delivery. The message indicates: "The legal signed format already exists."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17018008 — The legal format was already signed

When you see this error: This error occurs during document delivery. The message indicates: "The legal format was already signed."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17018009 — The legal format signing was skipped due to the invalid signature on the document

When you see this error: This error occurs during document delivery when the system encounters invalid data. The message indicates: "The legal format signing was skipped due to the invalid signature on the document."
What to do: Verify that all data in your request is in the correct format and contains valid values. Correct any issues and resubmit.

NS-17019001 — An unexpected error occurred while delivering the document to the recipient

When you see this error: This error occurs during document delivery validation when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17019002 — Company name is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Company name value is missing from the request.
What to do: Add the Company name to your request and resubmit.

NS-17019003 — Company country is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Company country value is missing from the request.
What to do: Add the Company country to your request and resubmit.

NS-17019004 — Company tax ID is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Company tax ID value is missing from the request.
What to do: Add the Company tax ID to your request and resubmit.

NS-17019005 — Legal format name is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Legal format name value is missing from the request.
What to do: Add the Legal format name to your request and resubmit.

NS-17019006 — Legal format type is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Legal format type value is missing from the request.
What to do: Add the Legal format type to your request and resubmit.

NS-17019007 — Legal format full name is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Legal format full name value is missing from the request.
What to do: Add the Legal format full name to your request and resubmit.

NS-17019008 — Integration format is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Integration format value is missing from the request.
What to do: Add the Integration format to your request and resubmit.

NS-17019009 — Integration format name is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Integration format name value is missing from the request.
What to do: Add the Integration format name to your request and resubmit.

NS-17019010 — Integration format type is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Integration format type value is missing from the request.
What to do: Add the Integration format type to your request and resubmit.

NS-17019011 — Integration format full name is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Integration format full name value is missing from the request.
What to do: Add the Integration format full name to your request and resubmit.

NS-17019012 — Integration format ID is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Integration format ID value is missing from the request.
What to do: Add the Integration format ID to your request and resubmit.

NS-17019013 — Signed legal format name is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Signed legal format name value is missing from the request.
What to do: Add the Signed legal format name to your request and resubmit.

NS-17019014 — Signed legal format type is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Signed legal format type value is missing from the request.
What to do: Add the Signed legal format type to your request and resubmit.

NS-17019015 — Signed legal format full name is mandatory and must be provided

When you see this error: This error occurs during document delivery validation when the Signed legal format full name value is missing from the request.
What to do: Add the Signed legal format full name to your request and resubmit.

NS-17020001 — An unexpected error occurred while delivering the document to the recipient

When you see this error: This error occurs during communications gateway delivery when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17020002 — Partner not found in the communications gateway

When you see this error: This error occurs during communications gateway delivery when the system cannot locate the required resource. The message indicates: "Partner not found in the communications gateway."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-17020003 — Failed to communicate with the communications gateway

When you see this error: This error occurs during communications gateway delivery when a processing step does not complete. The message indicates: "Failed to communicate with the communications gateway."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17020004 — Message not sent due to an unexpected error in the communications gateway

When you see this error: This error occurs during communications gateway delivery when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17021001 — An unexpected error occurred while transmitting the transmission format

When you see this error: This error occurs during transmission format processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17021002 — The transmission product does not have a compliance services product ID set

When you see this error: This error occurs during transmission format processing when a required setting is not configured. The message indicates: "The transmission product does not have a compliance services product ID set."
What to do: Verify that the referenced product or configuration is set up correctly. Contact Sovos support if you need assistance.

NS-17021003 — The transmission product does not have a transmission format set for invoice

When you see this error: This error occurs during transmission format processing when a required setting is not configured. The message indicates: "The transmission product does not have a transmission format set for invoice."
What to do: Verify that the referenced product or configuration is set up correctly. Contact Sovos support if you need assistance.

NS-17021004 — Could not obtain or generate the transmission format

When you see this error: This error occurs during transmission format processing when the system is unable to complete the requested operation. The message indicates: "Could not obtain or generate the transmission format."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17021005 — Failed to associate the transmission format to the document

When you see this error: This error occurs during transmission format processing when a processing step does not complete. The message indicates: "Failed to associate the transmission format to the document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17021006 — Could not send transmission format to the transmission middleware

When you see this error: This error occurs during transmission format processing when the system is unable to complete the requested operation. The message indicates: "Could not send transmission format to the transmission middleware."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17022001 — Skipped transmission as the CTC product was not set

When you see this error: This message appears during transmission when the system skips a processing step. The message indicates: "Skipped transmission as the CTC product was not set."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17022002 — Skipped transmission due to document metadata

When you see this error: This message appears during transmission when the system skips a processing step. The message indicates: "Skipped transmission due to document metadata."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17023001 — An unexpected error occurred when trying to serialize the Application Response to Base64 string

When you see this error: This error occurs during Application Response serialization when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17024001 — An unexpected error occurred while archiving the document

When you see this error: This error occurs during document archiving when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17024002 — Could not archive document using transmission middleware

When you see this error: This error occurs during document archiving when the system is unable to complete the requested operation. The message indicates: "Could not archive document using transmission middleware."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17025001 — Skipped archiving as the product was not set

When you see this error: This message appears during document archiving when the system skips a processing step. The message indicates: "Skipped archiving as the product was not set."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17026001 — An unexpected error occurred while validating the document signature

When you see this error: This error occurs during document signature validation when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17026002 — No product associated on the mapper

When you see this error: This error occurs during document signature validation when expected data or configuration is absent. The message indicates: "No product associated on the mapper."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-17026003 — The product associated on the mapper does not support signing

When you see this error: This error occurs during document signature validation. The message indicates: "The product associated on the mapper does not support signing."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17026004 — The original document file cannot be read

When you see this error: This error occurs during document signature validation. The message indicates: "The original document file cannot be read."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17026005 — The signature validation process failed

When you see this error: This error occurs during document signature validation when a processing step does not complete. The message indicates: "The signature validation process failed."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17026006 — No signature found on document

When you see this error: This error occurs during document signature validation when expected data or configuration is absent. The message indicates: "No signature found on document."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-17026007 — The document signature is invalid

When you see this error: This error occurs during document signature validation when the system encounters invalid data. The message indicates: "The document signature is invalid."
What to do: Verify that all data in your request is in the correct format and contains valid values. Correct any issues and resubmit.

NS-17027001 — Skipped document signature validation due to absence of a document signature

When you see this error: This message appears during document signature validation when the system skips a processing step. The message indicates: "Skipped document signature validation due to absence of a document signature."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17027002 — The document signature validation service was unable to identify the certificate chain. Processing will continue normally

When you see this error: This error occurs during document signature validation. The message indicates: "The document signature validation service was unable to identify the certificate chain. Processing will continue normally."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17028001 — Skipped transmission as the CTC product was not set

When you see this error: This message appears during transmission when the system skips a processing step. The message indicates: "Skipped transmission as the CTC product was not set."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17028002 — Skipped transmission due to document metadata

When you see this error: This message appears during transmission when the system skips a processing step. The message indicates: "Skipped transmission due to document metadata."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-17029001 — An unexpected error occurred while transmitting the transmission format

When you see this error: This error occurs during transmission format processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17029002 — The transmission product does not have a compliance services product ID set

When you see this error: This error occurs during transmission format processing when a required setting is not configured. The message indicates: "The transmission product does not have a compliance services product ID set."
What to do: Verify that the referenced product or configuration is set up correctly. Contact Sovos support if you need assistance.

NS-17029003 — The transmission product does not have a transmission format set for invoice

When you see this error: This error occurs during transmission format processing when a required setting is not configured. The message indicates: "The transmission product does not have a transmission format set for invoice."
What to do: Verify that the referenced product or configuration is set up correctly. Contact Sovos support if you need assistance.

NS-17029004 — Could not obtain or generate the transmission format

When you see this error: This error occurs during transmission format processing when the system is unable to complete the requested operation. The message indicates: "Could not obtain or generate the transmission format."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17029006 — Could not send transmission format to the transmission middleware

When you see this error: This error occurs during transmission format processing when the system is unable to complete the requested operation. The message indicates: "Could not send transmission format to the transmission middleware."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-17030001 — The PDF rendering was skipped. On demand rendering enabled

When you see this error: This error occurs during PDF rendering. The message indicates: "The PDF rendering was skipped. On demand rendering enabled."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17031001 — An unexpected error occurred while reprocessing the transmission of the document

When you see this error: This error occurs during transmission reprocessing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17031002 — Document was not found

When you see this error: This error occurs during transmission reprocessing when the system cannot locate the required resource. The message indicates: "Document was not found."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-17031003 — Document internal format was not found

When you see this error: This error occurs during transmission reprocessing when the system cannot locate the required resource. The message indicates: "Document internal format was not found."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-17031004 — Failed to deserialize document internal format

When you see this error: This error occurs during transmission reprocessing when a processing step does not complete. The message indicates: "Failed to deserialize document internal format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17031005 — Document is not outbound

When you see this error: This error occurs during transmission reprocessing. The message indicates: "Document is not outbound."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-17031006 — Transaction was not found

When you see this error: This error occurs during transmission reprocessing when the system cannot locate the required resource. The message indicates: "Transaction was not found."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-17032001 — An unexpected error occurred while reprocessing the delivery of the document

When you see this error: This error occurs during delivery reprocessing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-17032002 — The document was not found

When you see this error: This error occurs during delivery reprocessing when the system cannot locate the required resource. The message indicates: "The document was not found."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-17032003 — No delivery transaction was found

When you see this error: This error occurs during delivery reprocessing when expected data or configuration is absent. The message indicates: "No delivery transaction was found."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-17032004 — Delivery transaction is not in Processed state

When you see this error: This error occurs during delivery reprocessing. The message indicates: "Delivery transaction is not in Processed state."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-17032005 — No endpoint found

When you see this error: This error occurs during delivery reprocessing when expected data or configuration is absent. The message indicates: "No endpoint found."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-17032006 — The endpoint found is not a company endpoint

When you see this error: This error occurs during delivery reprocessing. The message indicates: "The endpoint found is not a company endpoint."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-17032007 — The endpoint found is not a Pull delivery method

When you see this error: This error occurs during delivery reprocessing. The message indicates: "The endpoint found is not a Pull delivery method."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-17033001 — The document is not inbound

When you see this error: This error occurs during document direction validation. The message indicates: "The document is not inbound."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-18001001 — An unexpected error occurred while issuing the lifecycle

When you see this error: This error occurs during lifecycle issuance when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18002001 — An unexpected error occurred while processing a lifecycle transaction

When you see this error: This error occurs during lifecycle transaction processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18003001 — Could not find document for lifecycle association

When you see this error: This error occurs during lifecycle document association when the system is unable to complete the requested operation. The message indicates: "Could not find document for lifecycle association."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-18004001 — An unexpected error occurred while associating document to lifecycle

When you see this error: This error occurs during lifecycle document association when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18004002 — Error while associating document to lifecycle

When you see this error: This error occurs during lifecycle document association when the system encounters a problem. The message indicates: "Error while associating document to lifecycle."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18005001 — An unexpected error occurred while delivering the lifecycle

When you see this error: This error occurs during lifecycle delivery when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18005002 — Delivery failed due to recipient endpoint identifier with invalid data on the lifecycle

When you see this error: This error occurs during lifecycle delivery when the system encounters invalid data. The message indicates: "Delivery failed due to recipient endpoint identifier with invalid data on the lifecycle."
What to do: Verify that all data in your request is in the correct format and contains valid values. Correct any issues and resubmit.

NS-18005003 — No endpoint was found for recipient endpoint ID

When you see this error: This error occurs during lifecycle delivery when expected data or configuration is absent. The message indicates: "No endpoint was found for recipient endpoint ID."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-18005004 — No communication set for the supported document

When you see this error: This error occurs during lifecycle delivery when expected data or configuration is absent. The message indicates: "No communication set for the supported document."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-18005005 — Failed to generate the integration format

When you see this error: This error occurs during lifecycle delivery when a processing step does not complete. The message indicates: "Failed to generate the integration format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18005006 — Failed to generate the legal format

When you see this error: This error occurs during lifecycle delivery when a processing step does not complete. The message indicates: "Failed to generate the legal format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18005007 — Failed to associate the integration format to the lifecycle

When you see this error: This error occurs during lifecycle delivery when a processing step does not complete. The message indicates: "Failed to associate the integration format to the lifecycle."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18005008 — Failed to associate the legal format to the lifecycle

When you see this error: This error occurs during lifecycle delivery when a processing step does not complete. The message indicates: "Failed to associate the legal format to the lifecycle."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18005009 — An error occurred while delivering the integration format to the recipient

When you see this error: This error occurs during lifecycle delivery when the system encounters a problem. The message indicates: "An error occurred while delivering the integration format to the recipient."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18005010 — An error occurred while adding the destination reference on the delivery transaction

When you see this error: This error occurs during lifecycle delivery when the system encounters a problem. The message indicates: "An error occurred while adding the destination reference on the delivery transaction."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18006001 — Skipped lifecycle delivery as the delivery product was not set

When you see this error: This message appears during lifecycle delivery when the system skips a processing step. The message indicates: "Skipped lifecycle delivery as the delivery product was not set."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18006002 — Skipped legal format generation as the delivery product was not set for recipient or issuer

When you see this error: This message appears during lifecycle delivery when the system skips a processing step. The message indicates: "Skipped legal format generation as the delivery product was not set for recipient or issuer."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18006003 — Skipped legal format generation as there is no legal format set for the product

When you see this error: This message appears during lifecycle delivery when the system skips a processing step. The message indicates: "Skipped legal format generation as there is no legal format set for the product."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18006004 — Skipped delivery due to mapper rules

When you see this error: This message appears during lifecycle delivery when the system skips a processing step. The message indicates: "Skipped delivery due to mapper rules."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18006005 — Skipped distribution due to lifecycle's recipient not applicable

When you see this error: This message appears during lifecycle delivery when the system skips a processing step. The message indicates: "Skipped distribution due to lifecycle's recipient not applicable."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18006006 — Skipped lifecycle of lifecycle distribution due to communication gateway configured

When you see this error: This message appears during lifecycle delivery when the system skips a processing step. The message indicates: "Skipped lifecycle of lifecycle distribution due to communication gateway configured."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18007001 — An unexpected error occurred while delivering the document to the recipient

When you see this error: This error occurs during lifecycle delivery validation when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18007002 — Lifecycle must be associated to a document

When you see this error: This error occurs during lifecycle delivery validation when a prerequisite is not met. The message indicates: "Lifecycle must be associated to a document."
What to do: Verify that all prerequisites and referenced resources are in place. Contact Sovos support if you need assistance.

NS-18007003 — Company name is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Company name value is missing from the request.
What to do: Add the Company name to your request and resubmit.

NS-18007004 — Company country is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Company country value is missing from the request.
What to do: Add the Company country to your request and resubmit.

NS-18007005 — Company tax ID is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Company tax ID value is missing from the request.
What to do: Add the Company tax ID to your request and resubmit.

NS-18007006 — The lifecycle status could not be mapped to application response status

When you see this error: This error occurs during lifecycle delivery validation. The message indicates: "The lifecycle status could not be mapped to application response status."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18007007 — Original format name is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Original format name value is missing from the request.
What to do: Add the Original format name to your request and resubmit.

NS-18007008 — Original format type is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Original format type value is missing from the request.
What to do: Add the Original format type to your request and resubmit.

NS-18007009 — Original format full name is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Original format full name value is missing from the request.
What to do: Add the Original format full name to your request and resubmit.

NS-18007010 — Integration format is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Integration format value is missing from the request.
What to do: Add the Integration format to your request and resubmit.

NS-18007011 — Integration format name is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Integration format name value is missing from the request.
What to do: Add the Integration format name to your request and resubmit.

NS-18007012 — Integration format type is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Integration format type value is missing from the request.
What to do: Add the Integration format type to your request and resubmit.

NS-18007013 — Integration format full name is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Integration format full name value is missing from the request.
What to do: Add the Integration format full name to your request and resubmit.

NS-18007014 — Integration format ID is mandatory and must be provided

When you see this error: This error occurs during lifecycle delivery validation when the Integration format ID value is missing from the request.
What to do: Add the Integration format ID to your request and resubmit.

NS-18007015 — The lifecycle status could not be mapped to application response code

When you see this error: This error occurs during lifecycle delivery validation. The message indicates: "The lifecycle status could not be mapped to application response code."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18008001 — An unexpected error occurred while delivering the document to the recipient

When you see this error: This error occurs during lifecycle communications gateway delivery when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18008002 — Partner not found in the communications gateway

When you see this error: This error occurs during lifecycle communications gateway delivery when the system cannot locate the required resource. The message indicates: "Partner not found in the communications gateway."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-18008003 — Failed to communicate with the communications gateway

When you see this error: This error occurs during lifecycle communications gateway delivery when a processing step does not complete. The message indicates: "Failed to communicate with the communications gateway."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18008004 — An unexpected error occurred in the communications gateway

When you see this error: This error occurs during lifecycle communications gateway delivery when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18008005 — Error while getting the integration document

When you see this error: This error occurs during lifecycle communications gateway delivery when the system encounters a problem. The message indicates: "Error while getting the integration document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18008006 — The transaction doesn't have a parent transaction

When you see this error: This error occurs during lifecycle communications gateway delivery. The message indicates: "The transaction doesn't have a parent transaction."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18010001 — An unexpected error occurred while transmitting the transmission format

When you see this error: This error occurs during lifecycle transmission format processing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18010002 — The transmission product does not have a compliance services product ID set

When you see this error: This error occurs during lifecycle transmission format processing when a required setting is not configured. The message indicates: "The transmission product does not have a compliance services product ID set."
What to do: Verify that the referenced product or configuration is set up correctly. Contact Sovos support if you need assistance.

NS-18010003 — The transmission product does not have a transmission format set for lifecycle

When you see this error: This error occurs during lifecycle transmission format processing when a required setting is not configured. The message indicates: "The transmission product does not have a transmission format set for lifecycle."
What to do: Verify that the referenced product or configuration is set up correctly. Contact Sovos support if you need assistance.

NS-18010004 — Could not obtain or generate the transmission format

When you see this error: This error occurs during lifecycle transmission format processing when the system is unable to complete the requested operation. The message indicates: "Could not obtain or generate the transmission format."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-18010005 — Failed to associate the transmission format to the lifecycle

When you see this error: This error occurs during lifecycle transmission format processing when a processing step does not complete. The message indicates: "Failed to associate the transmission format to the lifecycle."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18010006 — Could not send transmission format to the transmission middleware

When you see this error: This error occurs during lifecycle transmission format processing when the system is unable to complete the requested operation. The message indicates: "Could not send transmission format to the transmission middleware."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-18011001 — Skipped transmission as the lifecycle does not qualify for reporting to the Tax Authority

When you see this error: This message appears during lifecycle transmission when the system skips a processing step. The message indicates: "Skipped transmission as the lifecycle does not qualify for reporting to the Tax Authority."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18011002 — Skipped lifecycle transmission as the CTC product was not set

When you see this error: This message appears during lifecycle transmission when the system skips a processing step. The message indicates: "Skipped lifecycle transmission as the CTC product was not set."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18011003 — Skipped transmission due to lifecycle metadata

When you see this error: This message appears during lifecycle transmission when the system skips a processing step. The message indicates: "Skipped transmission due to lifecycle metadata."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18011004 — Skipped transmission due to lifecycle's recipient not applicable

When you see this error: This message appears during lifecycle transmission when the system skips a processing step. The message indicates: "Skipped transmission due to lifecycle's recipient not applicable."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18012001 — An unexpected error occurred while updating document

When you see this error: This error occurs during document update when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18013001 — An unexpected error occurred while mapping to internal format

When you see this error: This error occurs during lifecycle internal format mapping when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18013002 — The original file was not found on the storage

When you see this error: This error occurs during lifecycle internal format mapping when the system cannot locate the required resource. The message indicates: "The original file was not found on the storage."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-18013003 — No internal format generated from the original document

When you see this error: This error occurs during lifecycle internal format mapping when expected data or configuration is absent. The message indicates: "No internal format generated from the original document."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-18013004 — Failed to generate the internal format from the original document

When you see this error: This error occurs during lifecycle internal format mapping when a processing step does not complete. The message indicates: "Failed to generate the internal format from the original document."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18014001 — An unexpected error occurred while receiving a lifecycle transaction

When you see this error: This error occurs during lifecycle transaction receiving when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18015001 — Skipped mandate validations due to distribution product absence

When you see this error: This message appears during lifecycle mandate validation when the system skips a processing step. The message indicates: "Skipped mandate validations due to distribution product absence."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18015002 — Skipped mandate validations because the distribution product doesn't have any validation format

When you see this error: This message appears during lifecycle mandate validation when the system skips a processing step. The message indicates: "Skipped mandate validations because the distribution product doesn't have any validation format."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18015003 — Skipped mandate validation rules due to lifecycle's recipient not applicable

When you see this error: This message appears during lifecycle mandate validation when the system skips a processing step. The message indicates: "Skipped mandate validation rules due to lifecycle's recipient not applicable."
What to do: This is an informational message. If the skipped step is unexpected, verify that the related product and configuration settings are correct in your workspace. Contact Sovos support if you need assistance.

NS-18016001 — Could not obtain validation format when validating mandate rules

When you see this error: This error occurs during lifecycle mandate validation when the system is unable to complete the requested operation. The message indicates: "Could not obtain validation format when validating mandate rules."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-18016002 — Could not add validation format to lifecycle

When you see this error: This error occurs during lifecycle mandate validation when the system is unable to complete the requested operation. The message indicates: "Could not add validation format to lifecycle."
What to do: Verify that all required data and configuration settings are correct. Contact Sovos support if this error persists.

NS-18016003 — Mandate validation failed

When you see this error: This error occurs during lifecycle mandate validation when a processing step does not complete. The message indicates: "Mandate validation failed."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18016004 — The validation format failed on the schematron validations

When you see this error: This error occurs during lifecycle mandate validation when a processing step does not complete. The message indicates: "The validation format failed on the schematron validations."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18017001 — An unexpected error occurred while reprocessing the delivery of the lifecycle

When you see this error: This error occurs during lifecycle delivery reprocessing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18017002 — The lifecycle was not found

When you see this error: This error occurs during lifecycle delivery reprocessing when the system cannot locate the required resource. The message indicates: "The lifecycle was not found."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-18017003 — The lifecycle document was not found

When you see this error: This error occurs during lifecycle delivery reprocessing when the system cannot locate the required resource. The message indicates: "The lifecycle document was not found."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

NS-18017004 — No delivery transaction was found

When you see this error: This error occurs during lifecycle delivery reprocessing when expected data or configuration is absent. The message indicates: "No delivery transaction was found."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-18017005 — Delivery transaction is not in Processed state

When you see this error: This error occurs during lifecycle delivery reprocessing. The message indicates: "Delivery transaction is not in Processed state."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-18017006 — The endpoint found is not a company endpoint

When you see this error: This error occurs during lifecycle delivery reprocessing. The message indicates: "The endpoint found is not a company endpoint."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-18017007 — The endpoint found is not a Pull delivery method

When you see this error: This error occurs during lifecycle delivery reprocessing. The message indicates: "The endpoint found is not a Pull delivery method."
What to do: Verify that the document or endpoint meets the required conditions. Contact Sovos support if you need assistance.

NS-18019001 — An unexpected error occurred while associating a lifecycle of lifecycle

When you see this error: This error occurs during lifecycle of lifecycle association when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18019002 — Error while associating lifecycle to lifecycle

When you see this error: This error occurs during lifecycle of lifecycle association when the system encounters a problem. The message indicates: "Error while associating lifecycle to lifecycle."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18020001 — An unexpected error occurred while receiving a lifecycle of lifecycle transaction

When you see this error: This error occurs during lifecycle of lifecycle transaction receiving when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18021001 — An unexpected error occurred while updating lifecycle parent

When you see this error: This error occurs during lifecycle parent update when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-18022001 — An unexpected error occurred while issuing the lifecycle

When you see this error: This error occurs during lifecycle issuance when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33001001 — An unexpected error occurred while signing the document

When you see this error: This error occurs during document signing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33001002 — An unexpected error occurred while validating the document signature

When you see this error: This error occurs during document signing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33001003 — No signing configuration found for product

When you see this error: This error occurs during document signing when expected data or configuration is absent. The message indicates: "No signing configuration found for product."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-33001004 — Token extension configuration is missing for signing context

When you see this error: This error occurs during document signing when a required configuration setting is missing. The message indicates: "Token extension configuration is missing for signing context."
What to do: Verify that all required configuration settings are in place for your workspace and product. Contact Sovos support if you need assistance.

NS-33001005 — No signing service was configured for the signing service provider code

When you see this error: This error occurs during document signing when expected data or configuration is absent. The message indicates: "No signing service was configured for the signing service provider code."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-33002001 — Extension URL configuration is missing for signing context

When you see this error: This error occurs during signing service configuration when a required configuration setting is missing. The message indicates: "Extension URL configuration is missing for signing context."
What to do: Verify that all required configuration settings are in place for your workspace and product. Contact Sovos support if you need assistance.

NS-33002002 — Credentials configuration is missing for signing context

When you see this error: This error occurs during signing service configuration when a required configuration setting is missing. The message indicates: "Credentials configuration is missing for signing context."
What to do: Verify that all required configuration settings are in place for your workspace and product. Contact Sovos support if you need assistance.

NS-33002003 — Format extension configuration is missing for signing context

When you see this error: This error occurs during signing service configuration when a required configuration setting is missing. The message indicates: "Format extension configuration is missing for signing context."
What to do: Verify that all required configuration settings are in place for your workspace and product. Contact Sovos support if you need assistance.

NS-33002004 — Service configuration is missing for signing context

When you see this error: This error occurs during signing service configuration when a required configuration setting is missing. The message indicates: "Service configuration is missing for signing context."
What to do: Verify that all required configuration settings are in place for your workspace and product. Contact Sovos support if you need assistance.

NS-33003001 — An unexpected error occurred while signing the document. The signing service returned an empty response

When you see this error: This error occurs during document signing when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33004001 — An unexpected error occurred while validating the document signature. The signing service returned an empty response

When you see this error: This error occurs during document signature validation when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33005001 — An empty signature report cannot be deserialized

When you see this error: This error occurs during signature report processing. The message indicates: "An empty signature report cannot be deserialized."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33005002 — The signature report could not be deserialized

When you see this error: This error occurs during signature report processing. The message indicates: "The signature report could not be deserialized."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33005003 — The signature report does not contain any signature information

When you see this error: This error occurs during signature report processing. The message indicates: "The signature report does not contain any signature information."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33005004 — The signature report does not contain certificate information

When you see this error: This error occurs during signature report processing. The message indicates: "The signature report does not contain certificate information."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-33005005 — The document hash cannot be generated because the signed document was not provided in Base64 format

When you see this error: This error occurs during signature report processing. The message indicates: "The document hash cannot be generated because the signed document was not provided in Base64 format."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-34001001 — An unexpected error occurred while rendering the document

When you see this error: This error occurs during document rendering when the system encounters an unexpected problem.
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-34001002 — No default rendering configuration found

When you see this error: This error occurs during document rendering when expected data or configuration is absent. The message indicates: "No default rendering configuration found."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-34001003 — Too many templates matched on the rendering configuration

When you see this error: This error occurs during document rendering. The message indicates: "Too many templates matched on the rendering configuration."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-34001004 — No rendering extension configuration found

When you see this error: This error occurs during document rendering when expected data or configuration is absent. The message indicates: "No rendering extension configuration found."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-34001005 — No rendering template was found on the configurations

When you see this error: This error occurs during document rendering when expected data or configuration is absent. The message indicates: "No rendering template was found on the configurations."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-34001006 — No logo image was found on the configurations

When you see this error: This error occurs during document rendering when expected data or configuration is absent. The message indicates: "No logo image was found on the configurations."
What to do: Verify that the referenced configuration or data exists in your workspace. Contact Sovos support if you need assistance.

NS-34001007 — The rendering extension API completed successfully but returned no content

When you see this error: This error occurs during document rendering. The message indicates: "The rendering extension API completed successfully but returned no content."
What to do: Contact Sovos support if this error persists. This is typically a system issue that requires technical assistance.

NS-34001008 — The internal format of the document was not found

When you see this error: This error occurs during document rendering when the system cannot locate the required resource. The message indicates: "The internal format of the document was not found."
What to do: Verify that the referenced resource exists and is correctly configured. Contact Sovos support if this error persists.

e-invoicing

NS-11001001 — Workspace ID is mandatory and must be provided

NS-11001002 — The value provided for workspace ID is not valid

NS-11001003 — Endpoint code is mandatory and must be provided

NS-11001004 — Network type is mandatory and must be provided

NS-11001005 — Document type is mandatory and must be provided

NS-11001006 — Document subtype is mandatory and must be provided

NS-11001007 — The endpoint data is not valid

NS-11001008 — No supported documents found for the endpoint

NS-11001009 — No communications configured for the endpoint

NS-12001001 — An unexpected error occurred while doing the dynamic discovery of the endpoint

NS-12001002 — The network was not found

NS-12001003 — Supported documents and parent cannot both be filled

NS-12001004 — Supported documents or parent must be provided

NS-12001005 — Parent trading partner endpoint must exist

NS-12001006 — Parent partner must exist in the communications gateway

NS-12001007 — Error while creating partner on the communications gateway

NS-12001008 — Error while updating partner on the communications gateway

NS-12001009 — Error while creating the endpoint code components

NS-12001010 — Error while creating the trading partner endpoint

NS-12001011 — Error while updating the trading partner endpoint

NS-12001012 — Error while creating the endpoint service provider entity

NS-15001001 — An unexpected error occurred trying to queue the reprocessing

NS-15001002 — The document is not outbound

NS-15001003 — No outbound transaction found for the document

NS-16001001 — An unexpected error occurred creating the error transaction

NS-16002001 — An unexpected error occurred creating the invoice transaction

NS-16003001 — An unexpected error occurred creating the lifecycle transaction

NS-17001001 — An unexpected error occurred while processing a document shortcut transaction

NS-17001002 — An error occurred while reading the internal format from the transaction

NS-17002001 — An unexpected error occurred while reading the internal format from the transaction

NS-17003001 — An unexpected error occurred while reading the internal format from the transaction

NS-17003002 — An unexpected error occurred while reading the internal format from the transaction

NS-17003003 — Failed to associate the original document to the transaction

NS-17003004 — Failed to associate the internal document to the transaction

NS-17004001 — An unexpected error occurred while mapping to internal format

NS-17004002 — The original file was not found on the storage

NS-17004003 — No internal format generated from the original document

NS-17004004 — Failed to generate the internal format from the original document

NS-17005001 — An unexpected error occurred while processing a new document

NS-17005002 — An unexpected error occurred while processing an existing document

NS-17005003 — An unexpected error occurred while processing a shortcut document

NS-17006001 — An unexpected error occurred while creating the document

NS-17006002 — Could not create document

NS-17006003 — Could not create document because of invalid internal format

NS-17006004 — Could not get seller information from invoice

NS-17006005 — Could not get seller country from invoice

NS-17006006 — Could not get buyer information from invoice

NS-17006007 — Could not get buyer country from invoice

NS-17006008 — Could not get issuer country from invoice

NS-17006009 — Could not get receiver country from invoice

NS-17006010 — Cannot have self-billing and reverse issuer and recipient flag at the same time

NS-17006011 — When reverse issuer and recipient flag is set, the issuer and receiver are required

NS-17006012 — Could not find Service Provider for product

NS-17007001 — An unexpected error occurred while checking the document duplicates

NS-17007002 — An invoice must have a unique document number for a supplier in a given financial year

NS-17008001 — An unexpected error occurred while updating document direction

NS-17008002 — Could not update existing document direction

NS-17009001 — Document direction changed

NS-17010001 — An unexpected error occurred while adding additional data to the document

NS-17010002 — An internal validation failed

NS-17011001 — An unexpected error occurred while validating the validation format

NS-17011002 — An error occurred while generating the validation format

NS-17011003 — The validation format could not be associated with the document

NS-17011004 — The validation format failed on the schematron validations

NS-17012001 — Skipped mandate validations as the delivery product was not set

NS-17012002 — Skipped mandate validations as the delivery product does not have a validation format configured

NS-17013001 — An unexpected error occurred while enriching document metadata

NS-17013002 — Failed to add amounts to the document during enrichment

NS-17013003 — Failed to check self-billing during document enrichment

NS-17013004 — Failed to add document tag during enrichment

NS-17013005 — Failed to add document references during enrichment

NS-17013006 — Failed to add emails to the document during enrichment

NS-17013007 — Failed to add document attachments during enrichment

NS-17014001 — An unexpected error occurred while adding additional data to the document

NS-17015001 — No update was made to Tax Authority information

NS-17015002 — Updated Tax Authority information

NS-17015003 — No additional formats were added

NS-17015004 — Additional formats were added