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ReportMyUP

Resend a user's invitation email

Send an invitation email to users who can't log in.

If a user you added can't log in because the link in the email invite has expired, you can send a new link.

Note:

For ReportMyUP Plus customers, only Admin users can resend user's invitation emails.

  1. Go to Settings > Users.
    The Settings icon and the Users button are highlighted.
  2. Click the More options icon in the Action column and select Resend invite.
    The More options icon and the Resend invite button are highlighted.
    Note:

    • The link in the email from noreply@sovos.com expires after 72 hours.

    • If the user hasn't received the email, they should check their spam folder. If the email is not there, they should contact Support.

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Last updated: September 30, 2026