Get script logs for troubleshooting
Learn how to capture an error in the execution log.
The execution log may include information that can help resolve errors in NetSuite Legacy Tax.
- Go to .
- Click View in the Sovos Legacy Record Submit User Event row.
- Click the Execution Log tab, then click Remove All.
- Reproduce the error by opening NetSuite Legacy Tax in a separate browser tab and creating a test sales order, making sure to click either Save or Calculate Tax.
- Return to the script browser tab and click Refresh.
A list of script notes is displayed.
- Copy the script notes into an Excel file and share the file with the Support team.
Only 25 script notes are shown at once; use the dropdown to view all script notes in the log.
Note:
You can filter out all non-error script notes by selecting Error from the Type dropdown.