Assigning user roles determines the type of access each user will have in your ShipCompliant account.

Supplier Administrator

This role has full access to all parts of the ShipCompliant account, including:

• Orders
• Fulfillment
• Reporting
• Account Setup
• Billing

• All account features and tools

Supplier User

This role is restricted only to order entry, fulfillment, and reporting sections of ShipCompliant, including:

• Orders
• Fulfillment
• Reporting
• Tools

Compliance Consultant

This role is restricted primarily to compliance tools, reporting, and setup areas, including:

• Reporting
• Compliance Tools
• Limited account setup (Licenses, Brand Registration, Labels, and Label Registration)

COLA User

This role is restricted to the COLA portal, a special ShipCompliant view made for looking up and downloading COLAs for all brands in your account. Users in this role won't have access to other ShipCompliant features.

LabelVision User

This role is restricted to LabelVision Search and Monitoring. Users in this role can use LabelVision tools to look up COLAs and monitor competition.

Sales Person User

This role is restricted to the Solicitor Portal, a special ShipCompliant view made for users in sales and marketing roles. Users in this role won't have access to other ShipCompliant features. The Solicitor Portal gives access to:

• COLA lookups
• State registration search
• LabelVision search and monitoring

Supplier Marketing User

This role is restricted to the Solicitor Portal, a special ShipCompliant view made for users in sales and marketing roles. Users in this role won't have access to other ShipCompliant features. The Solicitor Portal gives access to:

• COLA lookups
• State registration search
• LabelVision search and monitoring

Wholesaler Representative

This role is restricted to the Distributor Compliance Portal, a special ShipCompliant view. When adding a user in this role, you can also specify which state they are a representative for. These state settings control what information the user will be able to see in the Wholesaler portal. Only labels that are registered and distributed in the state specified will be visible.

Web Service User

This role type is used to create a link between ShipCompliant and integrated third parties.