If you need to refund an original invoice in part or in full, follow this process.

1. Log in to Oracle Fusion Cloud.
2. Create a manual invoice with taxes from Global Tax Determination.
3. Review the tax amount and click OK.
4. Click the Actions dropdown, then select Credit Transaction.
   The page shows the original amount and the current balance.
5. Go to the Credit memo section and enter the required information.
6. Enter the full or partial percentage applied to the line item in the Credit Percentage field in the Credit attribute.
   Note:

   Keep the Automatically derive tax from lines checkbox selected. Otherwise, the credit will apply to the tax amount only. Read about applying a credit memo to the tax amount of an invoice for that process.

   The page updates the Current Balance and the Remaining Balance attributes.
7. Click the Complete and Close dropdown, then select Complete and Review.
8. On the Review Transaction page, click the amount in the Tax field.
   A pop-up displays the total tax amount breakdown.
9. Review the tax amount and click OK.
10. Optional: Click View Image to see a credit memo preview. Click OK to close the preview.
11. Click Save.