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Add and manage users

Administrators add users who have specific roles that control what they can do in Compliance Network.

You can also add users to specific companies within your organization and remove them when they no longer need to use the product.

Add users through Compliance Network admin

Update the settings in the Compliance Network admin interface to add users and assign roles to them.
  1. Log in to Compliance Network as an administrator.
  2. Click the Settings icon.
  3. Go to Organizations on the navigation menu.
  4. Click the organization name.
  5. Go to Users.
  6. Click Invite user.
  7. Add the user's email, role, and the companies they need to access.
    Note: If you don't select any companies, the user will have access to all companies within the organization.
  8. Click Invite.

The invited user will receive an email invitation to join your organization in Compliance Network.

Note: You must invite users to Compliance Network, even if they already have access to other Sovos products. Users with access to other Sovos products won't receive an invitation email. Instead, they just need to log into Compliance Network with their existing username and password.

Associate users with companies

  1. Click the Settings icon.
  2. Go to Organizations on the navigation menu.
  3. Click the organization name under the Name column.
  4. Go to Users.
  5. Click the More options icon.
    How to edit an organization user
  6. Select Associate company.
  7. Under Search company, select one or more companies, using the search, if needed.
  8. Click Save.

Resend the invitation

If an organization user has been invited, and their status is still Pending, you can resend the invitation. This is useful if the invitation link has already expired, or they can't find the invitation email.
  1. Click the Settings icon.
  2. Go to Organizations on the navigation menu.
  3. Click the organization name under the Name column.
  4. Go to Users.
  5. Click the More options icon.
  6. Select Resend invitation.

Remove an organization user

  1. Click the Settings icon.
  2. Go to Organizations on the navigation menu.
  3. Click the organization name under the Name column.
  4. Go to Users.
  5. Click the More options icon.
  6. Select Remove.
  7. Click Remove to confirm.