e-invoicing

Document Office reports

The Document Office includes two reports to help you track commercial rejections and identify bounced rejection notification emails.

The Reportes section of the Oficina de Partes lets you run two reports on the reception process.

Run a bounced rejection emails report

When a document is commercially rejected, Paperless sends a notification email to the supplier. Use this report to identify cases where that notification email bounced and the supplier was not notified.

  1. Go to Oficina de Partes > Reportes > Reporte de Rebote de Correos de Rechazo.
  2. Select the document type or types.
  3. Set any of the following filters:
    R.U.T. Emisor

    Enter the issuer’s Rol Único Tributario (RUT).

    Folio

    Enter a folio range.

    Monto

    Enter an amount range.

    Fecha Emisión

    Enter an emission date range in the DD-MM-AAAA format.

    Fecha Recepción

    Enter a reception date range in the DD-MM-AAAA format.

  4. Click Buscar.

Run a rejections report

Use this report to see all documents that were rejected, whether automatically or manually.

  1. Go to Oficina de Partes > Reportes > Reporte de Rechazos.
  2. Select the document type or types.
  3. Set any of the following filters:
    R.U.T. Emisor

    Enter the issuer’s RUT.

    Folio

    Enter a folio range.

    Monto

    Enter an amount range.

    Fecha Emisión

    Enter an emission date range in DD-MM-AAAA format.

    Fecha Recepción

    Enter a reception date range in the DD-MM-AAAA format.

  4. Click Buscar (Search).