About Paperless Chile

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Paperless is a cloud-based platform that lets companies generate, send, receive, and store electronic tax documents in the Documento Tributario Electrónico (DTE) format, in accordance with Chilean law. The platform connects directly with the Servicio de Impuestos Internos (SII), Chile’s Internal Revenue Service, and automatically handles submission, validation, and reconciliation.

Chile is one of the most established electronic invoicing markets in Latin America. The SII imposes stricter requirements than most other countries, including folio validity periods, an eight-day rejection window for received invoices, and detailed reconciliation obligations. Paperless manages all of these requirements so your team can focus on operations rather than compliance.

The platform serves companies of all sizes, from small businesses using manual invoicing to large retail chains with hundreds of Point of Sale (POS) terminals running 24 hours a day.

Electronic invoicing in Chile has been regulated by the SII since September 2003. To operate with electronic invoices, the SII must authorize companies as electronic document issuers. After authorization, they can request folio authorization and issue, transmit, and store their tax documents electronically. They’re exempt from the obligation to keep paper copies.

Key rules to know

Folios for taxable documents are valid for six months. Expired folios cause the SII to reject documents.
Companies have eight days from the moment an invoice reaches the SII to reject it. After that, the document is automatically approved and payment is legally due.
Electronic XML files are legally valid documents and must be kept for six years.

Applicable laws and resolutions


Law / Resolution	Date	Description
SII Exempt Resolution N°45	September 1, 2003	Defines and creates the electronic invoice operating model.
Law 19,983	April 13, 2005	Defines the executive enforcement merit of electronic invoices.
Circular N°23	April 14, 2005	Defines the Electronic Assignment File and creates the Public Assignment Registry.
Law 20,727	October 31, 2014	Establishes as a requirement for tax credit use the issuance of an acknowledgment of receipt under Law 19,983.
Law 20,956	October 26, 2016	Defines the concepts of acceptance and claim, and limits to eight days the deadline to respond to invoice receipt.
SII Exempt Resolution N°61	July 12, 2017	Creates the Purchase and Sales Registry.

Key concepts

Backoffice: The company’s billing system.
Boleta de Honorarios Electrónica: An electronic fee receipt exclusive to Chile. Issued by individuals (not companies) who provide a service. The government’s platform generates the document and delivers it to the recipient company by email.
Código de Autorización de Folios: Código de Autorización de Folios (CAF)is the folio Authorization Code that the SII generates upon web request. The CAF enables the electronic stamping of tax documents and contains data, signature, and private and public keys in XML format. Folios for taxable documents are valid for six months.
CAL: Certificate used in the Electronic Accounting Ledger process. Requested from the SII and uploaded to the platform to validate the submission of annual accounting books.
Cesión or Factoring: The process of transferring an invoice’s payment right to a third party, usually a bank, in exchange for receiving the money sooner at a small discount.
Channel: Distribution mechanism for generated documents. Includes email delivery and printing.
Digital certificate: Digital identification instrument that provides security and trust for document transmission and commercial transactions over the Internet.
Documento Tributario Electrónico: A Documento Tributario Electrónico (DTE)is an electronic Tax Document in Chile.
Folio: The individual number that identifies each document. Each folio is unique and has a one-to-one relationship with the document it is assigned to.
Orden de Trabajo: An Orden de Trabajo (OT) is the name given to the process of resolving a file submitted for bulk document generation.
Point of Sale: A Point of Sale (POS) is. the terminal cashiers use in retail environments to process purchases and generate receipts or invoices.
Rol Único Tributario: Rol Único Tributario (RUT) is the Chilean tax ID number, including the hyphen and check digit.
Servicio de Impuestos Internos: Servicio de Impuestos Internos (SII) is the Internal Revenue Service, the Chilean government body that regulates electronic invoicing.
XML: Extensible Markup Language (XML) is the legally valid document format per Servicio de Impuestos Internos (SII) regulations, which also define that each XML file must be kept for six years.

Electronic document types

Chile has a defined set of electronic tax documents identified by an SII code. Paperless supports all these standard electronic document types:

33: Electronic Invoice
34: Non-taxable or Exempt Electronic Invoice
46: Purchase Electronic Invoice
52: Electronic Dispatch Guide
56: Electronic Debit Note
61: Electronic Credit Note
110: Export Electronic Invoice
111: Export Electronic Debit Note
112: Export Electronic Credit Note

User types

The tasks you can perform in Paperless depend on your profile. There are four profiles:

Standard: Views issued and received documents. Commercially approves or rejects documents. Sends documents to the backoffice.
Generator (Invoicer): Runs bulk document issuance from the backoffice and generates documents manually. Manages CAF and folios.
Administrator: Manages document management, runs management reports, and configures distribution rules.
Security administrator: Manages users, security policies, certificates, and event logs.

Tip:

Throughout this guide, each task shows the profile that can perform it. When a task is available to more than one profile, the task lists all applicable profiles.

Platform modules

Paperless organizes its features into modules accessible from the top menu. The modules you can access depend on your profile.

Ambiente de Facturación: Lets you review the invoice status, start billing processes, submit documents to the SII, distribute work orders, and generate electronic reports.
Gestión Documental: Lets you review issued and received documents, check statuses, and save documents.
Oficina de Partes: Lets you organizes received documents and approve or reject electronic documents.
Consola de Procesos: Lets you manage folios, alarms, filters, processes, and the printer print module.
Reportes de Gestión: Lets you view graphic reports of processed document counts and transaction amounts.
Panel de Control: Lets you manage users, rules, and security settings.
Cesión de Documentos: Lets you manage the transfer of invoice payment rights to third parties (factoring). This includes bulk assignment, status tracking, and assignee management.

In addition, two add-on modules are available with a separate contract:

Portal de Reclamaciones: Automates the approval and rejection of inbound documents based on configurable rules, helping companies meet the eight-day SII deadline.
Folio Management: Automates the full folio lifecycle by calculating demand, requesting new ranges from the SII, distributing folios, and canceling rejected folios.

e-invoicing