FAQ for upgrading from Escontech Datagate to Compliance Network

All you need to know about the platform update.

As part of Sovos' commitment to delivering the best solutions to our customers, we have been supporting the Escontech Datagate product since acquiring Escontech in October 2022. Based on customer feedback regarding performance and other challenges, we have decided to transition from Escontech Datagate to the upgraded version Compliance Network platform. The Escontech Datagate platform will remain operational until October 31, 2024, after which it will be decommissioned. Customers who have not migrated to Compliance Network by that date will no longer be able to issue or manage e-invoices through Escontech Datagate. The following information addresses common questions and highlights the benefits of upgrading to Compliance Network for your e-invoicing needs.

Note:

You don't need to change your existing contracts or data mapping approaches.

Do we have to pay for this platform update?: No, you don't have to pay anything. It is a free service.
Our company integrates through Web Services. Do we have to change the URLs?: To continue the operational performance of our clients, we will continue supporting the same types of integration and URLs that we currently have.
Our company integrates through SFTP. Do we have to change the IPs and server ports?: Yes, you have to update the IPs and server ports, but the file structures will be the same. The username and password will also be updated.
Do we have to make any changes in the SUNAT?: No, you don't have to register right now, as this is just a technology update. Your service provider and your OSE will continue to be Escontech. We will inform you if something else is required.
Can we add new RUCs during the migration process?: This migration considers only the RUCs that already exist on the platform. Once the migration is finished, you can add new companies to the solution.
Will there be any changes to the APIs that send documents to your platform?: No, the integrations, Exchange files, and file structure will be the same.
Will we have any training available for our personnel on how to use the system?: There will be manuals and videos about the new system.
Will the Support service help us through this migration?: Yes, the support team is always available to help with any inconveniences that can arise during this migration.