Troubleshoot common issues
Diagnose and resolve common invoice submission errors for Norway e-invoicing, including buyer registration failures and validation errors.
Buyer not registered in PEPPOL
If the buyer's PEPPOL participant identifier isn't registered in ELMA, your submission fails at the endpoint resolution stage before it reaches the PEPPOL network.
- Error codes returned (depends on where discovery fails)
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Error code Description M-PPL-2104006PEPPOL network returned "No Data Found" because buyer isn't registered in the PEPPOL directory NS-17035002The specified endpoint was not found - What to do
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Confirm the buyer's organisasjonsnummer. Look up the buyer at data.brreg.no to verify the orgnr is correct and the company is active.
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Check whether the buyer is registered in PEPPOL. You can search the PEPPOL directory at https://directory.peppol.eu.
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If the buyer isn't registered in PEPPOL, you can't deliver the invoice electronically to them through the PEPPOL network.
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Norway-specific validation errors
Norway national rules are validated before the invoice reaches the PEPPOL network. An SCICloudStatusCode of 401 with one of the codes below means the invoice failed Sovos validation and it has not been transmitted.
| Error code | Rule | Cause | Resolution |
|---|---|---|---|
| NO-R-001 | VAT number format | AccountingSupplierParty/.../CompanyID isn't in NO[orgnr]MVA format |
Correct the VAT number format |
| NO-R-002 | Foretaksregisteret missing | Supplier is registered but "Foretaksregisteret" doesn't appear in the registered name on the invoice | Add "Foretaksregisteret" to the supplier name field on the invoice |
PEPPOL transmission failure
If SCICloudStatusCode 401 is returned, the invoice failed during Sovos processing or routing. Review the error detail in the notification payload. Correct the document and resubmit as a new submission.
| Error code | Meaning |
|---|---|
| 102 | Validated. Document passed platform validation (not an error) |
| 401 | Error. Processing or validation failure, see error detail |
| 409 | Routing error. Delivery to the recipient failed at routing |
| 405 | Refused. The recipient rejected the document |
| M-PPL-2104006 | No Data Found in Dynamic Discovery. Buyer is not resolvable in Peppol |
| M-NO-3004003 | Buyer not registered in ELMA/Peppol |
| NO-R-001 | Norwegian VAT format failure (`NO<orgnr>MVA`, MOD-11-checked). Fatal error |
| NO-R-002 | Missing Foretaksregisteret in PartyTaxScheme[TAX]/CompanyID. Warning only |
