e-invoicing

Troubleshoot common issues

Diagnose and resolve common invoice submission errors for Norway e-invoicing, including buyer registration failures and validation errors.

Buyer not registered in PEPPOL

If the buyer's PEPPOL participant identifier isn't registered in ELMA, your submission fails at the endpoint resolution stage before it reaches the PEPPOL network.

Error codes returned (depends on where discovery fails)
Error code Description
M-PPL-2104006 PEPPOL network returned "No Data Found" because buyer isn't registered in the PEPPOL directory
NS-17035002 The specified endpoint was not found
What to do
  1. Confirm the buyer's organisasjonsnummer. Look up the buyer at data.brreg.no to verify the orgnr is correct and the company is active.

  2. Check whether the buyer is registered in PEPPOL. You can search the PEPPOL directory at https://directory.peppol.eu.

  3. If the buyer isn't registered in PEPPOL, you can't deliver the invoice electronically to them through the PEPPOL network.

Norway-specific validation errors

Norway national rules are validated before the invoice reaches the PEPPOL network. An SCICloudStatusCode of 401 with one of the codes below means the invoice failed Sovos validation and it has not been transmitted.

Error code Rule Cause Resolution
NO-R-001 VAT number format AccountingSupplierParty/.../CompanyID isn't in NO[orgnr]MVA format Correct the VAT number format
NO-R-002 Foretaksregisteret missing Supplier is registered but "Foretaksregisteret" doesn't appear in the registered name on the invoice Add "Foretaksregisteret" to the supplier name field on the invoice

PEPPOL transmission failure

If SCICloudStatusCode 401 is returned, the invoice failed during Sovos processing or routing. Review the error detail in the notification payload. Correct the document and resubmit as a new submission.

Error code Meaning
102 Validated. Document passed platform validation (not an error)
401 Error. Processing or validation failure, see error detail
409 Routing error. Delivery to the recipient failed at routing
405 Refused. The recipient rejected the document
M-PPL-2104006 No Data Found in Dynamic Discovery. Buyer is not resolvable in Peppol
M-NO-3004003 Buyer not registered in ELMA/Peppol
NO-R-001 Norwegian VAT format failure (`NO<orgnr>MVA`, MOD-11-checked). Fatal error
NO-R-002 Missing Foretaksregisteret in PartyTaxScheme[TAX]/CompanyID. Warning only