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Contact SupportFix data validation errors
Learn how to fix validation errors before printing and transmitting forms.
If your import completes with issues, one or more payers, recipients, or forms have errors. They were successfully but contain validation errors that may not allow the forms to be mailed to recipients or accepted by the IRS or states. We recommend fixing the errors before printing or transmitting the forms.
- Click on an error's row to view a list of payers, recipients, or forms with a specific error.
Each row on the table represents an error code.
- Read the error message and review the data.
The fields with errors are shown in red text.
In this example, a leading "0" was dropped from the recipient's ZIP code, resulting in two address-related errors.
- Fix the errors, then click Save.
In this example, add the dropped "0" back into the ZIP code field.
The error message at the top of the page is gone, and the record is no longer on the All Errors page.