1099 Reporting

Activate users

Activate users who were previously deactivated so they can access your account again.

Note: Only Admin users can activate users.
  1. On the side menu, click the Settings icon, then click Users.
  2. Click the user's row.
  3. Click Activate.
    The Activate button is highlighted.
  4. In the pop-up, click Confirm.

Troubleshoot activating users

You tried to activate a user who was previously deactivated but the user's status says "Failed" and the user is still deactivated.

The user failed to activate.

  1. Hover over the user's row and click the More options icon.
  2. Click Restart.
    We will try to activate the user again.The More options icon in a Failed user's row is shown and the Restart button is highlighted.